Medical Imaging Field Engineer- Los Angeles, CA

Siemens HealthineersLax, GA
Onsite

About The Position

Join Siemens Healthineers in pioneering breakthroughs in healthcare sustainably. This role is for an ambitious professional looking to advance their career as a Customer Service Engineer in the Los Angeles, CA area. You will be responsible for servicing multi-modality imaging equipment, ensuring optimal system performance and superior customer satisfaction. The company fosters an inspiring and caring global community that celebrates diversity and individuality, encouraging professional and personal growth.

Requirements

  • Knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
  • Ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
  • Experience in testing, repairing and maintaining capital medical equipment.
  • Strong customer service and communication skills.
  • Proficient in the use of tools and service test equipment.
  • General understanding of the principles of electricity, power supplies, and grounding.
  • Minimum high school diploma.
  • Ability to work both individually and in an established team setting.
  • Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
  • 3+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed.
  • Valid driver's license, ability to drive independently day and night, and good driving record required.
  • Position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN), Criminal background checks, Drug screens, Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus), Annual TB testing, Healthcare training.
  • Ability to work with controlled technology in accordance with US export control law.

Nice To Haves

  • Technical Associates Degree or equivalent preferred.

Responsibilities

  • Servicing Multi-Modality Imaging Equipment in the Los Angeles, CA area.
  • Installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
  • Delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
  • Manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
  • Manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
  • Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Life insurance
  • Long-term and short-term disability insurance
  • Paid parking/public transportation
  • Paid time off
  • Paid sick and safe time

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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