Medical Front Office Specialist (2010)

US Heart & VascularFrisco, TX
8dOnsite

About The Position

US Heart and Vascular is in need of a Full-Time Medical Front Office Specialist to join our team at HeartPlace in Frisco, TX. Responsibilities: Answers phone calls in a timely and efficient manner Transfers calls according to procedure Schedules appointments in a timely and efficient manner Schedules appointments as directed by referring providers Pages providers for hospital consults/call backs according to procedure Confirming of appointments Enters authorization information on patient account in computer Cross trains on covering check in/out for other offices May travel to cover other offices · Maintains information in a confidential manner Performs related work as required

Requirements

  • 1 year of medical front desk and customer service experience is required
  • 6 months of obtaining prior authorization experience is required
  • 6 months of EMR experience is required

Nice To Haves

  • ECW or Athena preferred but not required

Responsibilities

  • Answers phone calls in a timely and efficient manner
  • Transfers calls according to procedure
  • Schedules appointments in a timely and efficient manner
  • Schedules appointments as directed by referring providers
  • Pages providers for hospital consults/call backs according to procedure
  • Confirming of appointments
  • Enters authorization information on patient account in computer
  • Cross trains on covering check in/out for other offices
  • May travel to cover other offices
  • Maintains information in a confidential manner
  • Performs related work as required
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