Medical Front Office Specialist (1754)

US Heart & Vascular•Fort Worth, TX

3h•Onsite

About The Position

US Heart and Vascular is in need of a Medical Front Office Specialist to join our team at Fort Worth Heart in Fort Worth, TX. About Fort Worth, TX: Fort Worth, Texas, offers a perfect blend of big-city amenities and small-town charm, making it an attractive place to live. With a lower cost of living compared to other major Texas cities, a thriving job market, and no state income tax, it's a great spot for professionals and families alike. The city boasts a rich cultural scene, from the historic Stockyards to world-class museums and entertainment districts. Plus, Fort Worth’s warm climate, outdoor recreation, and friendly community make it an inviting place to call home.

Requirements

High School diploma or equivalent
2 years of customer service experience

Nice To Haves

Bilingual Preferred but not required
Some healthcare experience preferred but not required
Working knowledge of eCW system preferred

Responsibilities

Greets patients in polite, prompt, and helpful manner. Provides any necessary instructions or directions.
Verifies and updates patient demographics, insurance, at every visit.
Collect co-payment and past due balances at the time of service.
Post all payments, and key billing information into the computer system; research as needed.
Assists patients in completing all necessary forms, answers patient questions and concerns.
Responsible for managing petty cash, bank deposits, and posting daily batches.
Verify appointment referrals and pre-certs prior to patient arrival.
Answer incoming calls, referring calls to physicians or triage nurses as needed. Schedule appointments.
Distribute the incoming mail to the appropriate person or designated area to be processed.
Maintain neat and organized front office and lobby areas.
Performs other responsibilities, duties, or tasks as assigned by the Manager/Administrator.