Medical Front Desk Float Team
About The Position
Join Vancouver Clinic as a Float Patient Services Representative supporting Washington area locations (possible Portland, too)! Looking for a dependable, friendly individual who thrives in a fast-paced, team-oriented environment. If you are passionate about helping others and enjoy making a positive difference, we would love to meet you. Schedule: Varying 8 hour shifts, Monday-Friday. schedule times can be as early as 5:30am and as late as 11:30pm Location: Vancouver, WA area locations (Portland, OR possible) Compensation: hiring range is between $18.00-$20.55 per hour and placement in the range depends on an evaluation of experience. Differential Available: Float ($3.00/hour) Position Details: Welcome and check-in patients with warmth and professionalism Collect co-pay and verify insurance Deliver outstanding customer service while multitasking in a fast-paced front desk environment Key Attributes: Positive attitude and strong communication skills Work efficiently with multiple priorities Works well independently and as part of a team Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers. Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic.
Requirements
- High School Diploma or equivalent required.
- Minimum of 1 year of customer service experience required.
- Minimum of 1 year of medical front office experience preferred.
- Excellent phone skills and customer service behaviors.
- Strong computer keyboarding skills required.
- Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care.
- The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic.
Nice To Haves
- Experience with Epic preferred.
- Positive attitude and strong communication skills
- Work efficiently with multiple priorities
- Works well independently and as part of a team
Responsibilities
- Welcome and check-in patients with warmth and professionalism
- Collect co-pay and verify insurance
- Deliver outstanding customer service while multitasking in a fast-paced front desk environment
Benefits
- Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).
- We also offer a 401k retirement plan, along with an employer matching contribution up to 4%.
- Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
