Medical Front Desk Float Team
About The Position
Join Vancouver Clinic as a Float Patient Services Representative supporting Washington area locations (possible Portland, too)! Looking for a dependable, friendly individual who thrives in a fast-paced, team-oriented environment. If you are passionate about helping others and enjoy making a positive difference, we would love to meet you. Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic.
Requirements
- High School Diploma or equivalent required.
- Minimum of 1 year of customer service experience required .
- Excellent phone skills and customer service behaviors.
- Strong computer keyboarding skills required.
- Positive attitude and strong communication skills
- Work efficiently with multiple priorities
- Works well independently and as part of a team
- Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.
Nice To Haves
- Minimum of 1 year of medical front office experience preferred.
- Experience with Epic preferred.
Responsibilities
- Welcome and check-in patients with warmth and professionalism
- Collect co-pay and verify insurance
- Deliver outstanding customer service while multitasking in a fast-paced front desk environment
Benefits
- Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).
- We also offer a 401k retirement plan, along with an employer matching contribution up to 4%.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
