Medical Equipment Operations Regional Manager (HYBRID-NC-KY-SC-TN)

Rotech Healthcare Inc•Charlotte, NC

35d•Hybrid

About The Position

We are seeking a dedicated Region Manager. In this position you are responsible for coaching a team of Area Managers (AM) in their assigned Region to meet company growth goals and targets; marketing Rotech services to physicians, ancillary healthcare professionals and to the hospital community; ensuring results of the overall regional business unit and revenue growth are attained; increasing market share through effective sales team management; utilizing an effective marketing strategy to enhance the overall success and growth of Rotech Healthcare; maximizing earnings through the effective control of expenses, leadership expertise, and mentoring skills to increase team performance; meeting goals and objectives that are defined as a company standard for industry growth; overseeing all clinical activity within assigned Region.

Requirements

Bachelor's degree in business or related field
Minimum of five years' experience in DME or healthcare industry preferred
Previous management, sales, and clinical experience required
Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
Knowledge of P&Ls, financials, budget analysis
Knowledge of third party billing/contracts
Organization and time management skills
Availability to travel up to 40% of the time with frequent overnight travel required
Must reside within 75 miles of one of the locations supported and maintain an office within the region as agreed upon with Division level management for non-travel days
Valid driver's license in state of residence
Employment is contingent upon a drug screening test and background investigation
Ability to multi-task
Able to review and understand a variety of financial, employee performance, and management reports and apply to management of personnel 4 of 4
Able to review patient charts and discern compliance with Rotech's policies and procedures
Effective decision-making skills
Effective oral and written communication skills
Must be able to clearly communicate expectations and information in both one-on-one and group settings
Strong analytical, numerical, and reasoning abilities
Strong business judgment, decision-making, and leadership skills
Strong negotiation skills
Strong planning, multi-tasking and organizing skills
Understand financial analysis, revenue management and basic corporate financial structure
Lift and carry up to 50lbs during travel
Regularly review documents with small print
Requires occasional lifting and transporting of patient equipment
Requires sitting, walking, standing, talking and or listening; extensive walking and working on one's feet for extended periods of time
Travel extensively via airplane and/or vehicle
Utilize computer for extensive hours
Basic understanding and ability to use computer programs including, but not limited to Word, Excel, PowerPoint and e-mail applications
Understands use of all applicable home respiratory equipment and supplies
Able to use common office equipment (e.g., copier, scanner, fax, computer, etc.)

Responsibilities

Creates region culture that reinforces service level agreements
Delivers key controllable expenses within budget targets to maximize productivity and profitability
Develops and manages professional development plans for all direct reports
Ensures that a "clinician on-call" system for phone consultation on clinical issues after normal business hours is in place for the region
Evaluates and mentors Area Managers on consistency, accountability, and performance
Keeps updated on industry and market place trends
Maintains appropriate documentation regarding personnel performance
Maintains consistent plans to ensure appropriate staffing is supported
Manages corporate policies and procedures to ensure effective expense management strategies are developed and executed
Models effective leadership skills to gain commitment to regional goals and obtain budget results
Monitors all state and local regulations (e.g., state licensure, Medicaid regulations) along with regional contracts (e.g., Veterans Administration, Managed Care) pertaining to the delivery of home respiratory care and ensures that LCM is maintaining compliance with such laws, regulations or contracts
Monitors, manages, and maintains accountability for performance of region by developing strategies to achieve sales point and revenue growth, regional profitability, service, and financial goals
Oversees clinical program training, implementation and oversight of clinical personnel or contract labor
Participates in Joint Commission/Compliance audits and corrective action plans
Performs frequent and regular location visits to monitor and adjust region strategies
Provides leadership, ongoing training, and direction to the entire management team
Reinforces and delivers consistent location standards according to company guidelines
Reviews all Location Visit Checklists to ensure compliance with Rotech policies and procedures and works with AMs to develop corrective plans of action as necessary
Seeks and maintains account relationships to secure revenue opportunities and growth with traditional and/or contractual relationships
Works to ensure all sales team members meet standards of company commission plans
Works with AMs to plan a schedule of continuing education credits each year that will meet state licensure requirements for respiratory clinicians. If the state does not require RC CEUs, the RM and AM should provide opportunities for at least 10 hours of continuing education per year
Works with DVP to implement from a region/area perspective all programs/tools to ensure increased performance and proficiency
Performs other duties as required or assigned

Benefits

Generous paid time Off and paid holidays
Overtime pay for non-exempt hourly positions based on business needs
Commission for Account Executives
Fixed and variable rate car reimbursement for Area Managers and Account Executives
Employee discount program
Employee recognition program
Bonus and incentive opportunities
Mileage reimbursement (when applicable for the position)
Telephone reimbursement (when applicable for the position)
EAP
401k
Medical, Prescription, Dental and Vision
HSA and FSA/Dependent Care FSA
Life Insurance, Disability, Accidental death, Identity protection and Legal services
Meru Health Mental health and Mercer SmartConnect Medicare programs
Livongo Diabetes and High Blood Pressure programs
Healthcare Bluebook and RX Savings solutions programs
HEPB and TB vaccinations