Medical Education Specialist

Arthrex Austin•Austin, TX

3h•Onsite

About The Position

The Medical Education Specialist leverages clinical education and operating room experience to support sales teams and healthcare professionals through impactful training programs and continuing education initiatives. This role is responsible for planning, organizing, and managing logistics for hands-on cadaveric labs and other surgical education events. The ideal candidate demonstrates strong knowledge of surgical protocols and the ability to adapt quickly within dynamic clinical environments. Flexibility to work evenings and weekends is required to support scheduled events. Success in this role requires exceptional problem-solving skills, meticulous attention to detail, and the ability to build and sustain collaborative relationships across the organization and the healthcare community. This is an in-person office-based role in Austin, Texas. This role combines office-based responsibilities with occasional travel to meetings and training events. The Medical Education Specialist will regularly interact with team members, actively problem-solve, and adapt to the evolving needs of the team, healthcare providers, and the business.

Requirements

Bachelor’s degree, or equivalent relevant experience preferred
Clinical education, support, or operating room experience preferred
Ability and willingness to work flexible hours outside a typical 8am – 5pm schedule
Ability to collaborate effectively, Team player
Demonstrate a high attention to detail
Demonstrate strong organization and communication skills
Ability to work in a fast-paced environment
Proficiency with Microsoft Office Suite tools

Nice To Haves

Clinical education, support, or operating room experience preferred
Bachelor’s degree, or equivalent relevant experience preferred

Responsibilities

Maintain ownership of lab operations and associated processes including, but not limited to, fielding lab requests, ordering instruments, tracking lab stats, providing clinical support during labs
Provide clinical support and guidance in hands-on labs with clinical customers and employees; coordinate with sales team and leadership
Order and maintain lab resources such as supplies, samples, instrumentation and equipment, maintain organization at all times
Ensure availability, maintenance, organization, and tracking of samples, literature, and sawbones for demonstration requests
Support surgeon training initiatives by promoting quality and consistency of local courses, labs, and demonstrations
Support sales initiatives by staying up to date on all new product launches and upgrades
Prepare training schedules and monitor the progress of new representatives within the education track, providing feedback to Team Leads and Management
Develop and maintain solid working relationships with the sales team, Arthrex, and other vendors
Assist with the support of Resident and Fellowship programs within the territory
Maintain social media accounts and website accordingly