Medical Education Operations Coordinator Intern, EMEA

Boston Scientific • Milan, TN

61d • Hybrid

About The Position

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we're solving some of the most important healthcare industry challenges. Together, we're one global team committed to making a difference in people's lives around the world. This is a place where you can find a career with meaningful purpose-improving lives through your life's work.

About the Role:

EDUCARE Proctor Bureau (EPB) is a department within Medical Education, dedicated to support Health Care Professional training for new advanced technologies. The core objective of this team is to organize the proctor activities to ensure a smooth execution of a train the trainer program where a Physician expert is used as a consultant to train a Physician in training, in compliance with European and local rules and regulations.

Requirements

• Graduated in a Bachelor or Master-Degree in Communication, Sales & Marketing, or related fields.
• Fluent in English (B2+)
• Process development and optimization mindset
• Good knowledge and confidence in Office package
• Customer facing experience with the ability to remain calm under pressure in dealing with issues in a professional manner
• Professionalism and experience in communication with high level stakeholder both through mail than through calls
• Team player

Nice To Haves

• Experience in Medical Device Industry is a plus.

Responsibilities

• (60%) Support the organization the proctoring activity: Plan and Perform Proctoring activity & travel logistics with Boston Scientific Therapy Representatives, Travel Agency & other partners.
• Manage the proctoring days request across Europe, Middle east, Africa as well as managing the proctor's availability agenda.
• Contribute to accelerating the exit of doctors in training, in compliance with regulatory rules.
• (30%) Support in management a pool of proctors: Establish Healthcare Professionals contracts and administrative documentation according to internal rules and regulations.
• Follow up on proctors' invoices with supporting documentation and in accordance with internal compliance rules.
• Ensure logistics and communication when organizing meetings/sessions involving proctors.
• Prepare monthly KPI reporting.
• (10%) Follow up on HCP certification in eCare Platform: Update Physicians information in eCare platform.
• Collect and report any discrepancies, bugs in eCare.

Benefits

• A paid internship experience (6 months of duration, renewable for 6 further months);
• Working in an international environment;
• Possibility to make an impact;
• Fast growing and innovative environment;
• A team-oriented company culture.

What This Job Offers

• Career Level: Intern
• Industry: Merchant Wholesalers, Durable Goods
• Number of Employees: 5,001-10,000 employees