Medical Director

CareMore Health•Upland, CA

8d•$255,757 - $383,634

About The Position

With nearly 30 years of experience in providing advanced primary care, CareMore Health delivers exceptional patient experiences. Compassionate clinicians take the time to understand each patient’s unique health needs while also removing barriers to access. Patients trust us to receive the right personalized care where and when they need it – in our care centers, at home or virtually – to improve their health outcomes and quality of life. Medical Director (Market) - CareMore Health Position Summary The Medical Director at CareMore Health is a physician leader responsible for advancing CareMore’s mission of delivering high-quality, patient-centered care through value-based care, population health management, and integrated clinical delivery models. This role provides clinical and operational leadership within an assigned market, region, and/or clinic footprint, with direct management responsibility for Primary Care Physicians, Nurse Practitioners, and potentially ancillary clinical team members. The Medical Director drives clinical quality, patient experience, provider performance, and efficient care delivery, while fostering a strong culture of accountability, collaboration, and clinical excellence.

Requirements

MD or DO degree required
Current, unrestricted medical license in the applicable state(s)
Board Certified (or Board Eligible, as applicable) in Internal Medicine or Family Medicine
Active DEA registration (as applicable and required)
Demonstrated experience leading clinical teams and driving quality outcomes
Strong working knowledge of evidence-based primary care and chronic disease management
Ability to operate effectively in a fast-paced, outcomes-driven environment

Nice To Haves

Prior experience in a Medical Director, Site Medical Director, or physician leadership role
Experience in value-based care, managed care, Medicare Advantage, or population health models
Prior people leadership experience managing physicians, advanced practice providers, and/or clinical staff
Experience driving quality improvement initiatives and performance outcomes across clinical measures
Proficiency with EMR systems and data-driven clinical performance management
Experience partnering with operations leaders to improve workflow, access, patient experience, and utilization outcomes
Bilingual proficiency based on market needs (e.g., Spanish/English)

Responsibilities

Lead, coach, and manage a team of clinicians (MD/DOs, NPs/PAs, and potentially ancillary staff) to deliver exceptional patient care and consistent performance outcomes.
Provide mentorship, guidance, and support to clinicians to promote clinical excellence, professional development, and strong team engagement.
Ensure adherence to clinical standards of care, evidence-based guidelines, CareMore protocols, and regulatory requirements.
Participate in provider recruitment, onboarding, training, and performance management, including goal-setting and ongoing feedback.
Partner with Clinical Operations to ensure appropriate staffing models, coverage, and workflow optimization to meet patient access and quality goals.
Drive performance across value-based care priorities including chronic disease management, preventive care, care gap closure, and appropriate utilization of services.
Support clinical initiatives tied to quality measures (e.g., HEDIS/Stars, patient safety, clinical documentation improvement, and member outcomes).
Monitor clinical performance metrics and implement action plans to improve outcomes and patient experience.
Support documentation integrity, risk adjustment accuracy, and appropriate clinical coding practices as applicable.
Promote proactive care models that reduce avoidable ED visits, admissions, and readmissions while improving continuity of care.
Partner with operational leaders to ensure efficient clinic workflows, strong patient throughput, and high-quality service delivery.
Lead and participate in interdisciplinary team meetings, huddles, and case conferences to align care delivery and member management strategies.
Escalate and resolve complex clinical or operational issues impacting patient care, provider performance, or compliance.
Support service recovery efforts, addressing patient concerns and complaints with professionalism and urgency.
Build a high-performing, mission-driven care team by reinforcing CareMore values, accountability, and collaboration.
Support clinician engagement and retention through effective leadership, recognition, and development opportunities.
Serve as a change leader during evolving regulatory, operational, or clinical program updates to ensure successful adoption and sustained performance.
Ensure compliance with all federal and state regulations, including HIPAA and applicable clinical practice standards.
Promote a culture of safety, quality, and continuous improvement across the clinical team.
Support readiness for audits, quality reviews, and regulatory surveys, ensuring consistent standards and documentation practices.