Medical Director

Hopscotch Primary Care•Tryon, NC

10h•Onsite

About The Position

At Hopscotch Primary Care, the mission is to transform healthcare in rural America by providing high-quality primary care tailored to meet the needs of patients. This is achieved through a robust care model and comprehensive care team, delivering care in clinics, across settings, and wrapping resources around patients. The organization emphasizes a team approach, focusing on patient needs and providing the best possible care, aiming to deliver care that individuals would want for themselves or their family members. The company is growing, serving thousands of patients in a value-based care model. The Medical Director role involves day-to-day leadership for clinic teams, delivering high-quality care, ensuring an exceptional patient experience, and fostering a best-in-class culture, acting as a Champion of the Hopscotch Care Model and a Culture advocate for the team and patients.

Requirements

5+ years of post-Residency experience
Experience in managing teams
Board Certified in Internal Medicine or Family Medicine
Active, non-probationary North Carolina state medical license (or willingness to obtain)
Authorized to work in the US
High EQ and a collaborative and trust-driven working style to quickly build relationships, internally and externally, to enable our work and culture
Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment
Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations
Willingness to act with courage, lean into conflict and foster the ‘tough’ conversations that need to happen to support our culture and success together
A service orientation, demonstrating a patient centric mindset, going above and beyond for patient needs and creating a culture where your entire team does the same
Committed to excellence and bring a growth mindset to everything you do
Patient- and mission-focused, with a passion for healthcare and service to the providers who deliver healthcare
Agile, yet thoughtful and can work effectively in a fast-paced, dynamic environment
Constantly seeking ways to simplify and improve how things are done, bringing a positive attitude to challenges
Team-first and lead with humility, setting the tone for others to do the same
Accountable, holding yourself and others to a high standard and seek to support and develop others
Willing to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds
Concise and articulate, drive towards clarity and deliver on your commitments

Nice To Haves

Familiarity with innovative clinical models, specifically those that serve high acuity members
Experience with the Medicare population, including in-home care as well as documentation and compliance requirements
Experience caring for “at-risk” panel of patients
Experience using data and insights to drive action in a clinical setting
Experience leading, teaching, and training others, in both formal and informal ways

Responsibilities

Provide leadership, oversight and support for the team to drive day-to-day execution against critical priorities to enable high-quality care, a great patient experience, engagement across the team and a best-in-class culture
Set the curve for Care team and across Care Centers through clear understanding and execution to deliver care in the Hopscotch care model, a commitment to results, quality and excellence and by executing against key workflows and processes to enable the model
Management of Providers including ensuring all Providers complete administrative tasks and utilize indirect care hours appropriately, managing their panels and completing documentation
Partner with the Care Center Manager to outperform against target metrics and outcomes, including patient experience, STARS/HEDIS, care coordination, utilization and cost of care, through collaboration and engagement of your clinical care team
Provide high-quality patient care in the comprehensive and interdisciplinary care model of Hopscotch health to deliver best-in-class outcomes and results for your dedicated patient panel
Provide direct oversight of your clinical care team, including Hopscotch Advanced Practitioner, Medical Assistant, Care Manager, Community Health Worker and others
Support the Hopscotch mission and vision through your leadership around talent and culture, clinical innovation and compliance/best practices to enable success
Represent Hopscotch Health in the community and provides community-based education, engagement, and participation in events such as health fairs/conferences

Benefits

Flexible schedule options available for this role!
Dedicated MA and Clinical Documentation Specialist so that you can focus on the patient, not the paperwork.
Longer appointment times, with preparation and charting time built in
Smaller patient panels to allow for more customized care
Average 15 patients per day
Interdisciplinary care teams on site to support each patient’s wellness needs
AI software dictation support
Competitive salary and bonus structure
Generous Time Away From Work program
Annual CME funding and dedicated days to use it
NHSC loan repayment options
Opportunities for advancement in a growing organization
Organizational culture rooted in the values of: Patients first, team always; Make every moment count; Bring joy to the journey; Data, Insight, Action; and Rise to the challenge
Paid holidays + PTO
Company sponsored medical, dental, and vision insurance for you + your family
FREE short-term and long-term disability insurance
FREE $100k life insurance policy
401k plan with 4% company match + no vesting period
$720 - $1,000 added to employee Health Savings Account annually for eligible health plans
Relocation and/or sign-on bonuses available