Medical Device Integration Technician- Hardware/Software

Merative•Hartland, WI

1d•Onsite

About The Position

Join a team dedicated to supporting the crucial mission of improving health outcomes. At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com Merge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery. Hartland based Medical Device Integration Technician- Hardware/Software works under moderate supervision and reports to the Executive Delivery Specialist. Team members are responsible for the Building, Configuration, and Testing of our virtual and physical solutions in accordance to quality processes and procedures. Extensive customer success skills are required, but minimal travel.

Requirements

Highly flexible, multi-tasking skills with demonstrated ability to work effectively in a cross-functional environment.
Strong understanding of computer hardware and software platforms
Accepts positive change in the rapidly changing Healthcare IT industry
Focused and quality driven
Strong communications and writing skills.
A proven and unwavering commitment to delivering results
A valid driver’s license and safe driving record is required.
Ability to lift and/or move up to 50 pounds
Ability to understand budget and corporate responsibility
Ability to work as part of a team
High School diploma

Responsibilities

Basic configuration to Windows workstations
Production Builds in house per sales orders/shop orders processed through the Merge ERP system (IFS)
Build, Configure, and test virtual and physical solutions per procedures in house
Follow all Build/Installation procedures and complete all installation/qualification checklists in a timely manner to adhere to the QMS (Quality Management System)
Provide our partners with a positive and successful integration experience
Perform electronic and network enterprise tests per procedures
Keep detailed electronic documentation (DHRs)
Utilizes hand truck or other handling equipment to move integration material
Understands that projects worked on have a direct impact on patient safety
Understands that all patient information that may be encountered is to be treated as confidential and not to be disclosed under any circumstances
Pursues a program of self-development using selected reading, seminars, and participation in continuing education.
Identifies and communicates possible improvements in the work process for customers and peers.
Hemo Product Builds
Performs other duties as assigned by immediate supervisor or upper management.