Medical Customer Service Representative
TEKsystems•Southfield, MI
7d•$20 - $22•Onsite
About The Position
- Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients - May be responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor
Responsibilities
- Answering inbound calls and making outbound calls, email
- Answer all calls and emails in a timely manner, in adherence to their goals
- Process orders, route calls to the appropriate resources, and follow up on customer calls where necessary
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
