Medical Courier Specialty (In House Packout)

Quest Diagnostics • San Leandro, CA

1d • Onsite

About The Position

This Medical Courier – Specialty position is primarily focused on in-house specimen pack-out at the San Leandro hub, with occasional pick-ups in the surrounding area. Proof of COVID-19 vaccination is required. At Quest Diagnostics, this role is crucial for advancing healthcare by ensuring life-saving diagnostics reach patients quickly and safely. The courier acts as the face of diagnostic services, responsible for accurate and timely delivery of tests. The company emphasizes making a real difference in people's lives, working independently in a mobile role with a predictable route, and contributing to mission-driven work that directly supports patient care and medical diagnostics.

Requirements

• A valid driver’s license with less than three moving violations within the past three years
• Great customer service and communication skills
• Strong attention to detail, with reliable documentation skills
• Ability to work independently and problem-solve on the road
• Comfortable using mobile devices or scanning tools
• Ability to lift up to 30 lbs. and be on the move for much of your shift

Nice To Haves

• Prior medical, customer service, courier, or logistics experience is strongly preferred

Responsibilities

• Pick up, transport, and deliver medical specimens and lab materials; may be asked to cover additional routes as needed
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
• Safely operate a company-provided vehicle (non-CDL)
• Use handheld scanners, route software, and mobile apps to track deliveries
• Ensure proper specimen handling, labeling, storage, and documentation
• Comply with all DOT, HIPAA, OSHA, and internal safety standards
• Complete office and logistics operations tasks as needed, including training team members, packing and shipping specimens for flights, and other related duties

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Wellness programs
• Short- and long-term disability
• 401(k) with company match
• Employee stock purchase plan
• Career advancement opportunities through internal mobility and continuous development
• Predictable hours to support work-life balance
• Competitive hourly pay
• Annual merit increases
• Bonus opportunities
• Paid time off
• Tuition reimbursement
• Uniforms provided

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees