Medical Courier - Specialty

Quest Diagnostics • Jacksonville, FL

1d • Onsite

About The Position

At Quest Diagnostics, your deliveries don’t just move packages—they move healthcare forward. Join a trusted team of professionals ensuring life-saving diagnostics reach patients quickly and safely. You’ll be the face of our diagnostic services, helping ensure that every test gets to where it needs to go, accurately and on time. If you’re reliable, customer-focused, and love being on the road, this role is for you. This role offers the opportunity to make a real difference in people’s lives every day, work independently in a mobile role with a predictable route, and offers career advancement opportunities. It is mission-driven work that directly supports patient care and medical diagnostics.

Requirements

• A valid driver’s license with less than three moving violations within the past three years
• Great customer service and communication skills
• Strong attention to detail, with reliable documentation skills
• Ability to work independently and problem-solve on the road
• Comfortable using mobile devices or scanning tools
• Ability to lift up to 30 lbs. and be on the move for much of your shift

Nice To Haves

• Prior medical, customer service, courier, or logistics experience is strongly preferred

Responsibilities

• Pick up, transport, and deliver medical specimens and lab materials; may be asked to cover additional routes as needed
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
• Safely operate a company-provided vehicle (non-CDL)
• Use handheld scanners, route software, and mobile apps to track deliveries
• Ensure proper specimen handling, labeling, storage, and documentation
• Comply with all DOT, HIPAA, OSHA, and internal safety standards
• Complete office and logistics operations tasks as needed, including training team members, packing and shipping specimens for flights, and other related duties

Benefits

• Exceptional benefits from day one, including: medical, dental, vision, life insurance, wellness programs, short- and long-term disability, 401(k) with company match, and employee stock purchase plan, based on eligibility
• Career advancement opportunities through internal mobility and continuous development
• Predictable hours to support work-life balance
• Competitive hourly pay
• Annual merit increases and bonus opportunities
• Paid time off
• Tuition reimbursement
• Uniforms provided

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees