Medical Courier Dispatcher 10p-8a

Accurate Courier Services•Sharonville, OH

16h•$20•Onsite

About The Position

Accurate Courier Services is a national leader in Medical Courier services, partnering with the largest health networks across the country to deliver life-saving logistics with precision and care. Their Cincinnati hub is growing fast and is seeking a detail-oriented and dependable Medical Courier Dispatcher to join their healthcare logistics team. This role is essential in coordinating the safe and timely delivery of medical specimens, supplies, and documentation across hospitals, clinics, and laboratories. The position operates on a "swing shift" schedule, working three days on and four off, and then switching to four days on and three off with alternating weekends. Joining the team offers limitless growth opportunities and a chance to build a career.

Requirements

High School diploma or GED
Integrity and a commitment to top-notch service
Quick thinking to assess situations and take action
Crystal-clear communication, both spoken and written
A knack for solving problems over the phone
Flexibility to work overtime if needed

Nice To Haves

At least 1 year of Dispatch experience

Responsibilities

Answer driver calls
Review orders as they come in and assign them to the appropriate driver
Help ensure that routes and on demand drivers stay on time with their pickups and deliveries
Escalate out of ordinary items to the Operations Manager for the market area
Keep things professional, positive, and proactive in every interaction
Be the calming voice for drivers
Be able to quickly assess the needs of the market and assign, or rearrange assignments, based on the orders
Share ideas about improving processes and customer experience
Be willing to pitch in on weekend rotations to ensure 365/24/7 company coverage