Medical Coordinator - Nassau Location
About The Position
Memorial Sloan Kettering Cancer Center (MSK) is hiring a compassionate and detail-oriented Medical Coordinator to join our patient care team. In this key role, you’ll help ensure a smooth, welcoming clinical experience for patients and families—from check-in to check-out – while working closely with our exceptional clinicians, nurses, and administrative teammates. Our Medical Coordinators are known for their empathy, organization, and commitment to patient-centered care, helping guide patients through each visit and supporting our care teams to deliver the best possible experience.
Requirements
- High School Diploma or equivalent required
- 1 year of relevant experience in a healthcare, clinical support, medical office, patient-facing or customer service role (e.g., medical office assistant, front desk, or retail setting)
- Ability to work onsite in a clinical environment, including performing basic clinical tasks such as taking vital signs
- Patient-Centered Care: Compassionate, emotionally intelligent, and culturally sensitive; skilled in supporting acutely ill patients in high-stress situations.
- Communication & Teamwork: Strong communicator with proven ability to collaborate across clinical and administrative teams; adaptable to changing environments.
- Organization & Efficiency: Highly organized and detail-oriented; excels in managing time, prioritizing tasks, and maintaining accurate documentation.
- Multitasking & Flexibility: Comfortable in fast-paced settings; able to manage multiple priorities with professionalism and a positive demeanor.
- Technical Skills: Proficient in EMR systems, Microsoft Office (Word, Excel), and email platforms; quick to learn new systems.
- Healthcare Commitment: Passionate about improving the patient experience and supporting high-quality clinical care through administrative excellence.
- Employees in this role are required to use appropriate personal protective equipment (PPE) and must be fit-tested for N95 respirators as part of MSK’s safety protocols.
Responsibilities
- Serve as the first point of contact for our patients in the outpatient clinic setting
- Support clinic operations through patient scheduling, registration, and flow management
- Provide hands-on assistance with preparing exam rooms, rooming patients, obtaining vital signs, and reviewing/updating allergies/pharmacy/medication lists as needed
- Facilitate timely and clear communication between patients, providers, and the team
- Maintain MSK’s standards for cleanliness, safety, and infection control are met
- Serve as an advocate for patient comfort, access, and satisfaction throughout the care journey
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
