Medical Coding Supervisor

Group Health Cooperative of South Central Wisconsin•Madison, WI

19d

About The Position

Are you a detail-oriented leader with a passion for accuracy and process improvement? Join our team as a Medical Coding Supervisor, where you'll play a key role in ensuring high-quality coding practices, supporting provider education, and leading a dedicated team that drives the success of our revenue cycle operations. The Medical Coding Supervisor oversees the operations and personnel within the Medical Coding department. Key responsibilities include reviewing provider-assigned codes for accuracy and compliance, auditing insurance claims, and addressing coding-related denials. This role provides coding education to providers, supports documentation standards, and may assist with related research initiatives. The supervisor manages team functions such as hiring, onboarding, training, performance evaluation, and ensuring adequate staffing. Additional duties include developing departmental policies, leading staff meetings, addressing inquiries or complaints, and representing the department in organizational meetings. This position reports to the Revenue Cycle Manager and operates under general supervision. GHC-SCW is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. In dedication to the health and well-being of our employees, we offer a comprehensive benefits package that includes health and dental insurance, along with paid short-term disability, long-term disability, and life insurance. Additional benefits include a paid parental leave, flexible spending account, employee assistance programs, tuition reimbursement, pet insurance, eyewear discounts, and more. Check us out by clicking on Many Talents, One Mission! The Benefits of Working at GHC-SCW.

Requirements

High school graduation or equivalent is required.
Graduation from an accredited Medical Coding Specialist Program or equivalent combination of education and/or relevant work experience is required.
Minimum of two (2) to three (3) years of medical coding experience is required.
Current CPC credential through AAPC or equivalent is required.
Knowledge of CPT/HCPCS (supplies and pharmaceuticals), ICD-10-CM, E/M (evaluation and management), medical records and documentation is required.
At least (2) years of supervisory or team lead experience in a healthcare environment. Knowledge of the principles and practices of accounting/fiscal management, business operations and human resource management.
Ability to lead and participate in the training and supervision of other staff is required.
Knowledge of medical terminology, basic anatomy, physiology, and disease process is required.
Knowledge of Medicare and Medicaid and other payer-specific rules and regulations is required.
Knowledge of or ability to learn various computer programs such as MS Office Suite, word processing, database, calendar and email is required. Knowledge of or ability to learn and effectively use systems including electronic medical record and electronic coding systems is required.
Excellent oral and written communication skills are required.
Excellent customer service skills and the ability to work with a diverse patient population is required.
Ability to work harmoniously and cooperatively with all staff and the public is required.
Ability to ensure that the daily work of the department is completed.
Ability to identify coding needs and code accurately is required.
Ability to concentrate and maintain accuracy in spite of frequent interruptions is required.
Excellent organizational, analytical and problem-solving skills are required.
Ability to recognize, identify, and report problems is required.
Ability to maintain personnel related and patient confidentiality is required.
Knowledge of or ability to learn HIPAA requirements.
Ability to negotiate with individuals, including practitioners, is required.
Ability to be flexible and be a team player is required.
Ability to adhere to OSHA standards and other patient care protocols is required.
Ability to see at near and mid- range is required.
Ability to use a keyboard regularly is required.
Ability to travel among GHC sites on short notice is required.
Manual dexterity, including the ability to perform fingering and handling with both hands is required.
Ability to intermittently sit, stand, bend, stoop and stretch is required.
The incumbent knows and abides by all GHC-SCW organizational and departmental policies, sets personal standards and strives for high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner.

Nice To Haves

Knowledge of insurance processing is preferred.
Demonstrated leadership experience in an insurance or healthcare environment is highly desirable.
Minimum of one (1) year of experience interacting with practitioners regarding coding requirements is preferred.
Experience with EPIC is highly desirable.

Responsibilities

Reviewing provider-assigned codes for accuracy and compliance
Auditing insurance claims
Addressing coding-related denials
Providing coding education to providers
Supporting documentation standards
Assisting with related research initiatives
Managing team functions such as hiring, onboarding, training, performance evaluation, and ensuring adequate staffing
Developing departmental policies
Leading staff meetings
Addressing inquiries or complaints
Representing the department in organizational meetings