CODING SUPERVISOR

NAVAJO HEALTH FOUNDATION - SAGE MEMORIAL HOSPITAL, INC.•Ganado, AZ

About The Position

Under the general supervision of the Revenue Cycle Director, the Coding Supervisor supports the strategic objectives of the Revenue Cycle Management Department by planning, organizing, and overseeing the functions required to operate and maintain effective departmental activities and services. This role ensures that performance development and evaluation programs are implemented in accordance with federal and Arizona state regulations, organizational policies, and industry standards, while maintaining strict confidentiality of all privileged information. The Coding Supervisor provides ethical, progressive, and collaborative leadership for inpatient and ambulatory professional coding operations. This includes supervising daily workflows, monitoring staff performance, and ensuring accurate assignment of DRG, ICD-10-CM/PCS, CPT, and APC codes. The position functions as both a working coder and a supervisor, supporting compliant, appropriate, and optimal reporting and reimbursement. In partnership with the Revenue Cycle Director, the Coding Supervisor assists with the day-to-day operations of the Revenue Cycle Management department, including, but not limited to, coding, Clinical Documentation Improvement (CDI), and documentation integrity. The Supervisor develops, implements, and continuously improves coding audit and monitoring programs, facilitates effective health data collection processes, and serves as a key resource and liaison for all coding-related topics across the organization. The role also supports optimization of documentation workflows within Meditech Expanse This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Requirements

Associate’s Degree in Health Information Management, Health Information Technology, Healthcare Management, or related field; equivalent experience may be considered.
Must possess certification with the AHIMA or AAPC (e.g., CCS, CPC, COC, CPMA, RHIT, RHIA); required.
Must possess five (5) years of coding experience in a hospital setting.
Progressive experience in HIM or revenue cycle operations; supervisory experience preferred.
Strong knowledge of ICD-10-CM/PCS, CPT, DRG, APC, and regulatory/compliance requirements.
Proficiency with Microsoft Office applications and comfort working in Meditech Expanse or similar EHR systems.
Strong verbal and written communication skills with the ability to train and collaborate effectively.
Excellent time management and organizational skills with the ability to manage multiple priorities.
Must meet Employee Health Program requirements and pass a background investigation.
Knowledge of applicable tribal, federal, state, county, and local laws and regulations, including The Joint Commission accreditation standards.
Knowledge of CMS, AHCCCS, HSAG, and Arizona state standards related to Health Information Management and coding compliance.
Knowledge of organizational policies, procedures, and operational standards.
Extensive knowledge of ICD-10-CM/PCS, CPT, HCPCS, DRG, APC, and official inpatient and outpatient coding guidelines.
Knowledge of Meditech Expanse workflows, EHR documentation processes, and coding-related system functions.
Knowledge of effective principles and practices of education, training, and staff development.
Knowledge of business English, including proper spelling, grammar, punctuation, and mathematics.
Knowledge of health information management practices, coding quality auditing, and regulatory reporting requirements.
Ability to communicate effectively in English, both verbally and in writing, with staff, clinicians, leadership, and the public.
Ability to establish and maintain professional relationships with individuals of diverse social, cultural, and professional backgrounds.
Ability to demonstrate strong leadership, team building, and interpersonal skills with empathy, professionalism, and enthusiasm.
Ability to maintain strict confidentiality and comply with HIPAA and privacy regulations.
Ability to create and deliver effective presentations, training, and educational materials.
Ability to work independently, manage multiple priorities, and meet strict timelines.
Ability to make sound decisions, exercise independent judgment, and resolve complex issues.
Ability to interpret and apply federal, state, county, tribal, and local laws, regulations, and requirements to coding and documentation practices.
Ability to demonstrate excellence, continuous improvement, and a commitment to high quality results.
Skill in operating business computers and office equipment in a Windows environment, including Word, Excel, Access, PowerPoint, Teams, and other analytical tools.
Skill in preparing, reviewing, and analyzing reports, performance data, and audit findings.
Skill in supervising, training, coaching, and evaluating staff performance.
Skill in analyzing problems, projecting consequences, identifying solutions, and implementing effective recommendations.
Strong interpersonal skills for collaboration with clinicians, revenue cycle teams, auditors, and external partners.
High level of accuracy, attention to detail, and critical thinking in coding and documentation review.

Nice To Haves

Registered as a RHIT or RHIA; preferred.
Progressive experience in HIM or revenue cycle operations; supervisory experience preferred.
Ability to speak the Navajo language and/or familiarity with the Navajo Way is highly valued.

Responsibilities

Operational Leadership Leads daily operations of the coding team responsible for accounts within assigned Meditech Expanse work queues.
Monitors staffing levels, workload distribution, and staff activity to ensure efficient and timely operations.
Strategically assigns work and ensures cross-training to support organizational goals and staff development.
Maintain staff schedules and ensure adequate coverage.
Coding Quality & Compliance Establishes and oversees productivity, quality, and accuracy standards in alignment with CMS, AHCCCS, and Arizona state regulatory requirements.
Ensures coding practices comply with ICD-10-CM/PCS, CPT, DRG, APC, payer-specific rules, and federal/state regulations.
Collaborates with coding auditors, CDI, revenue integrity, and other revenue cycle teams to resolve issues and improve documentation accuracy.
Education, Training & Communication Provides ongoing education and training to coding staff, identifying learning needs and monitoring progress.
Communicate effectively with clinicians—including physicians, residents, NPs, PAs, and ancillary providers—to support documentation accuracy and medical necessity.
Educates providers on documentation requirements for accurate DRG, SOI, and ROM assignment.
Keeps abreast of regulatory changes and communicates updates to staff and leadership.
Systems & Workflow Optimization Collaborates with Meditech and other software vendors to optimize documentation workflows and enhance system efficiency.
Collects, interprets, and communicates performance data using Meditech Expanse and other analytics tools to guide operational decisions.
Identifies trends and leads performance improvement initiatives to streamline processes, enhance automation, and promote accuracy.
Collaboration & Culture Builds strong relationships across revenue cycle, compliance, clinical departments, ancillary services, vendors, and consultants.
Facilitates a positive, growth-minded culture that reflects leadership excellence, accountability, and industry best practices.
Engages in professional development and fosters growth among team members.
Conducts monthly internal coding audits for inpatient and outpatient accounts to evaluate accuracy, quality, and compliance.
Prepares audit reports, accuracy summaries, and compliance analyses, ensuring adherence to state and federal reporting requirements.
Reviews and updates Coding Department policies and procedures in collaboration with HIM leadership.
Provides expert guidance on complex coding cases.
Collaborates with external auditors and internal departments, including billing, quality, and compliance.
Prepares required reports, analyzes financial and statistical data, and recommends operational improvements.
Performs other related duties as assigned.