Medical Clerk/Front Desk

Service Core Inc. • Warren, OH

4h

About The Position

The Medical Clerk / Front Desk serves as the first point of contact for patients in a healthcare setting. This role is responsible for providing exceptional customer service while managing administrative and clerical tasks that support daily clinical operations. The Medical Clerk ensures efficient patient flow, accurate documentation, and compliance with healthcare regulations.

Requirements

• High school diploma or GED (required)
• Previous experience in a medical office, front desk, or clerical role (preferred)
• Basic knowledge of medical terminology and healthcare workflows
• Proficiency in computer systems, including EMR/EHR software and Microsoft Office
• Strong communication, organizational, and multitasking skills
• Ability to handle confidential information with discretion and professionalism

Nice To Haves

• Previous experience in a medical office, front desk, or clerical role (preferred)

Responsibilities

• Greet and assist patients in a courteous and professional manner
• Schedule, confirm, and manage patient appointments
• Verify patient demographics, insurance information, and identification
• Check patients in and out, collecting copayments and required forms
• Maintain accurate and confidential patient records in electronic medical record (EMR) systems
• Answer phone calls, route inquiries, and take messages as needed
• Coordinate communication between patients, providers, and clinical staff
• Process referrals, authorizations, and basic billing paperwork when applicable
• Maintain a clean, organized, and welcoming front desk area
• Comply with HIPAA and healthcare privacy regulations at all times

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees