Front Desk Clerk

Aldevra•Minneapolis, MN

13d•Onsite

About The Position

Aldevra is currently seeking a qualified Front Desk Clerk to support the United States Department of Agriculture (USDA) in Minneapolis, MN. The ideal candidate will already align with our core values of SOAR (Strong Integrity and Ethics, Outstanding Teamwork, Accountability-Driven and Relentless Pursuit of Quality). This position is contingent upon contract award.

Requirements

Must be able to obtain PIV badge clearance.
This position requires passing an extensive background check.
High school diploma/GED or higher
Able to lift packages weighing 25lbs or less.
Valid Real-ID state-issued driver's license
Excellent verbal communication skills and telephone manner
Excellent and accurate written communication
Familiarity with Windows operating systems; online calendars and cloud systems; intermediate to advanced skills Microsoft office products required
Excellent attention to detail; accurate data entry
Customer Focused and team-oriented work ethic
Able to multi-task efficiently and accurately, focusing on quality
Veterans and Military Spouses are encouraged to apply.

Responsibilities

Screen visitors and guests by viewing USDA badge identification before granting office access, or by reviewing government furnished lists of expected guests if USDA badge access is unavailable.
Direct guests and visitors to sign in and sign out to maintain building onsite accountability. Additionally, contract employees shall issue, and track visitors passes.
Issue and track elevator cards.
Assign lockers to staff or replace locker batteries and re-set locker codes as necessary.
Direct screened guests to the appropriate department, conference, and / or meeting room.
Contact USDA designated contact of associated guests to alert them of their guest arrival.
Retrieve packages and boxes left outside of the front office doors and sign for packages if mailroom staff are unavailable.
Route calls or onsite personnel to appropriate USDA personnel member.
Use a government laptop in accordance with federal information technology rules for official government work including reviewing and responding to email inquiries.
Keep the front desk neat and organized, aiding in creating a warm environment.
Update all Minneapolis email addresses and phone number listing, as necessary.
Ensure emergency binders are updated quarterly.
Coordinate meeting room reservations and room configurations, as needed.
Restock the mailroom supplies monthly, restock wipes in open office areas, as needed.
Provide a requested supply list to the BOD quarterly to replenish supply cabinet.
Monitor the Minneapolis Facilities email box and route to the appropriate BOD member to address the email and forward building wide email events to the Minneapolis email group, as needed.
Answer the front desk phone and route to the appropriate USDA point of contact.
Initiate the Informa Cast announcement system in case of an emergency.
Replace presidential portraits at the front desk, as needed.
Update digital signage displays, as needed.
All other duties as assigned.