Medical Call Rep and Office Assistant

PRIME CLINICAL RESEARCH INC • Mansfield, TX

12d

About The Position

Join PRIME CLINICAL RESEARCH INC as a Medical Call Rep and Office Assistant, where you'll play a vital role in supporting our clinical research team in Mansfield, TX. This position is perfect for individuals who thrive in a fast-paced environment and are passionate about making a difference in the healthcare industry.

Requirements

• High school diploma or equivalent; relevant experience preferred.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Office Suite and electronic medical records.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize effectively in a busy environment.
• Prior experience in a medical or clinical setting is a plus.
• Positive attitude and a commitment to patient care.
• Ability to work independently and as part of a team.

Nice To Haves

• Prior experience in a medical or clinical setting is a plus.

Responsibilities

• Handle incoming calls and inquiries from patients and healthcare professionals.
• Schedule appointments and manage calendars for clinical research studies.
• Maintain accurate patient records and documentation in compliance with regulations.
• Assist in the preparation of study materials and patient information packets.
• Provide administrative support to the research team as needed.
• Respond to emails and follow up on patient concerns promptly.
• Ensure a welcoming and professional environment for all visitors.
• Collaborate with team members to improve office processes and patient interactions.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED