Medical Billing & Collections Generalist

Rotech Healthcare Inc•Mifflinburg, PA

33d•$15•Hybrid

About The Position

We are seeking a dedicated Billing Collection Generalist for our Billing Center. In this position you are responsible for the completion of special projects as assigned by the Billing Center manager (BCM) or supervisor (BCS), working directly with them to ensure all projects are handled effectively and efficiently. Pay starting at $15 Mon - Fri scheduled shift / flex hours between 7am - 5pm Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval Must live in the US and live within 60 miles of the Rotech Location

Requirements

High school diploma or GED equivalent
One to three years of related prior work experience in a team-oriented environment
Accurately perform simple mathematical calculations
Effectively communicate in English; both oral and written
General knowledge of federal payer program regulations and guidelines
Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Maintain confidentiality, discretion and caution when handling sensitive information
Multi-task along with attention to detail
Self-motivation, organized, time-management and deductive problem solving skills
Sense of urgency and responsiveness to physicians, location employees and patients
Work independently and as part of a team
Email transmission and communication
Internet navigation and research
Microsoft applications; Word and Excel
Office equipment; fax machine, copier, printer, phone and computer / tablet
IMBS system
Background investigation (company-wide)
Drug screen (when applicable for the position)
Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Nice To Haves

Experience in medical field and administrative record management, preferred
Strong customer service background
Knowledge of medical billing practices and of billing reimbursement, preferred
Medical terminology, preferred

Responsibilities

All manual re-billing audits are reviewed for accuracy and turned into supervisor for approval before posting, insures release of claim
Contacts payer, patient or location as appropriate
Documents all work done in iWorkQ via notes and patient notes in eIntake
Ensures good communication with locations and payers
Processes all adjustments within iWorkQ
Processes doctor and insurance changes in eIntake
Reports to BCC Supervisor any payer trends preventing payment
Resolves emails from BCC Supervisor/BCM within 48 hours
Reviews patient information in IMBS and eIntake to determine why the claim is unpaid
Reviews patient information in IMBS to determine if an adjustment is valid
Special Projects as assigned by the BCD with specific instructions as to how to complete and when to complete by
Works with BCC Supervisor and Team Lead on resolution of payer and patient issues
Performs other duties as assigned

Benefits

Generous paid time Off and paid holidays
Overtime pay for non-exempt hourly positions based on business needs
Commission for Account Executives
Fixed and variable rate car reimbursement for Area Managers and Account Executives
Employee discount program
Employee recognition program
Bonus and incentive opportunities
Mileage reimbursement (when applicable for the position)
Telephone reimbursement (when applicable for the position)
EAP
401k, HSA and FSA/Dependent Care FSA
Medical, Prescription, Dental and Vision
Life Insurance, Disability, Accidental death, Identity protection and Legal services
Meru Health Mental health and Mercer SmartConnect Medicare programs
Livongo Diabetes and High Blood Pressure programs
Healthcare Bluebook and RX Savings solutions programs
HEPB and TB vaccinations