Rewarding career. Competitive salary. Outstanding benefits. Primary location for this position is in Colfax, WA. STANDARD EXPECTATIONS Promotes a Positive Working Environment Conducts oneself in line with organization’s mission, values and standards of behavior. Accepts change and challenges with a positive attitude. Consistently adheres to organizational policy. Communicates Effectively Builds relationships and works collaboratively with other staff. Provides timely operational updates to supervisor. Responds to communications in a timely manner. Performs Duties Efficiently and Effectively Follows procedures. Acts in compliance with applicable federal, state, and local regulations. Performs other duties as assigned. AREA OF RESPONSIBILITY DUTIES & RESPONSIBILITIES Hospital Billing & Claims Submission Prepare, review, and submit hospital (UB-04) claims for inpatient and outpatient services using Epic HB. Ensure claims comply with Critical Access Hospital Medicare billing rules, including cost-based reimbursement requirements. Review claim edits, billing holds, and Epic HB workqueues; resolve issues prior to claim submission. Submit corrected, replacement, late charge, and adjustment claims as appropriate. Coordinate timely secondary and tertiary billing following Medicare primary payment. Accounts Receivable & Payer Follow-Up Perform payer follow-up on unpaid, underpaid, or denied hospital claims. Analyze remittance advice (ERA/EOB) to ensure accurate payment and identify underpayments. Work denials related to medical necessity, coding, charging, registration, authorizations, and timely filing. Initiate appeals, reconsiderations, and reopenings in accordance with payer and CMS guidelines. Escalate complex reimbursement issues to the Senior Manager of Billing & Reimbursement as appropriate. Denials Management & Revenue Protection Research and resolve hospital billing denials using Epic documentation, coding review, and clinical validation. Identify root causes of recurring denials and collaborate with coding, clinical departments, and front-end teams to prevent reoccurrence. Maintain clear and compliant account documentation within Epic. Support denial trending and performance improvement initiatives. Epic HB System Responsibilities Utilize Epic HB workqueues, dashboards, and reporting tools to manage daily billing and A/R workload. Maintain accurate account notes, claim statuses, and follow-up actions in Epic. Identify Epic workflow issues or system errors impacting billing and reimbursement. Participate in Epic upgrades, testing, and optimization efforts related to hospital billing and reimbursement. Compliance, Audit & Reimbursement Support Ensure billing practices comply with CMS, Medicare, Medicaid, and payer regulations. Support audits, payer reviews, and medical record requests related to hospital claims. Assist leadership with data gathering and documentation related to cost report preparation and reimbursement analysis. Adhere to hospital policies, HIPAA requirements, and billing compliance standards. Team Support & Cross-Coverage Provide cross-coverage within the Patient Financial Services or Patient Access teams as needed. Assist with patient billing inquiries related to hospital accounts in a professional and compassionate manner. Participate in department meetings, training, and performance improvement initiatives. If you are looking for a rewarding career with a great team, you'll enjoy your career with us !
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees