St. George

Revere Health•St. George, UT

3d•Onsite

About The Position

Position Summary: This is a great opportunity to work in a respected practice as a Medical Assistant. Successful candidate must always maintain a professional image and appearance and in all communications. Must be able to multi-task while maintaining good patient and staff relations. Essential Job Functions: (Medical Assistant/Desk-Focused) Perform patient check-out following provider visits, ensuring all orders and follow-up instructions are addressed Schedule follow-up appointments, procedures, and return visits according to provider recommendations Order diagnostic tests, labs, and imaging as directed by providers Coordinate with imaging centers, laboratories, and outside facilities to ensure tests are scheduled correctly and meet provider specifications Verify that orders are complete, accurate, and comply with facility requirements Serve as a primary point of contact for patients via phone and electronic communication Answer incoming calls, assess patient needs, and provide accurate information or route calls to the appropriate staff or provider Assist patients with questions regarding appointments, test orders, instructions, and next steps in care Communicate effectively with providers and clinical staff to clarify orders and patient care plans Track test orders and follow up to ensure completion and receipt of results. Maintain accurate and timely documentation in the electronic health record (EHR) Maintain professionalism, confidentiality, and compliance with HIPAA and clinic policies General Skills: Provide courteous and friendly service to all patient and contributes to a positive team-based work environment Solid interpersonal skills including strong verbal and written communication abilities Ability to work in a stressful environment reacting calmly and effectively in all situations Ability to work as a team player and able to cooperate and collaborate with others Clinical Skills: Accurate vital signs: (blood pressure, pulse, temperature, height, weight) Infection Control: (PPE, hand washing, sharps containers, biohazard disposal) Equipment use and maintenance: (ophthalmoscope/otoscope, sat. monitor, thermometer) Giving injections Additional Job Functions & Expectations Willingness and ability to be cross trained in multiple clinic roles to support overall operations Primary assignment will be Check-Out Medical Assistant duties but must have the ability to provide coverage for rooming Medical Assistant responsibilities when needed Ability to assist with front desk duties, including patient check-in and general administrative support, as required after training Adaptability to changing workflow demands in a fast-paced clinical environment Collaborative team member who supports coworkers to ensure continuity of patient care

Requirements

Completion of and certification from an accredited Medical Assistant program/school
Current CPR certification or obtain within 4 months of hire.
Working knowledge of medical terminology
Ability to bend, reach, lift, pull, push and/or carry up to 10 pounds regularly and up to 50 pounds occasionally.
Ability to stand and sit for prolonged periods of time.
Solid interpersonal skills including strong verbal and written communication abilities
Ability to work in a stressful environment reacting calmly and effectively in all situations
Ability to work as a team player and able to cooperate and collaborate with others
Accurate vital signs: (blood pressure, pulse, temperature, height, weight)
Infection Control: (PPE, hand washing, sharps containers, biohazard disposal)
Equipment use and maintenance: (ophthalmoscope/otoscope, sat. monitor, thermometer)
Giving injections
Willingness and ability to be cross trained in multiple clinic roles to support overall operations
Adaptability to changing workflow demands in a fast-paced clinical environment
Collaborative team member who supports coworkers to ensure continuity of patient care

Nice To Haves

Previous experience preferred.

Responsibilities

Perform patient check-out following provider visits, ensuring all orders and follow-up instructions are addressed
Schedule follow-up appointments, procedures, and return visits according to provider recommendations
Order diagnostic tests, labs, and imaging as directed by providers
Coordinate with imaging centers, laboratories, and outside facilities to ensure tests are scheduled correctly and meet provider specifications
Verify that orders are complete, accurate, and comply with facility requirements
Serve as a primary point of contact for patients via phone and electronic communication
Answer incoming calls, assess patient needs, and provide accurate information or route calls to the appropriate staff or provider
Assist patients with questions regarding appointments, test orders, instructions, and next steps in care
Communicate effectively with providers and clinical staff to clarify orders and patient care plans
Track test orders and follow up to ensure completion and receipt of results.
Maintain accurate and timely documentation in the electronic health record (EHR)
Maintain professionalism, confidentiality, and compliance with HIPAA and clinic policies
Provide courteous and friendly service to all patient and contributes to a positive team-based work environment