Medical Assistant - Hematology Clinic

Mayo Career Site US • Jacksonville, FL

3d

About The Position

The medical assistant performs assigned tasks of direct and indirect care in the ambulatory setting to meet the care needs of patients under the direct supervision of a physician (medical acts) or assigned supervisor. The medical assistant participates as a member of the health care team and accepts appropriate delegation from the RN or physician in meeting needs of the patient/family. The medical assistant performs assigned tasks in accordance with the patient care plan, policies and procedures of the organization and principles of relationship-based care. The medical assistant carries out designated activities that are within those functions limited by law to unlicensed health care personnel. Medical Assistants (MA) in Hematology/Oncology are hired to Back- Office MA or Rooming MA as primary role. However, all MAs receive a rotation to learn the duties and responsibilities of all MA roles. Back- Office MA: work collaboratively with the care team, serves as a customer service agent promoting positive patient experiences. This role can be considered administrative in nature, assisting with pathology and imagining requests, helping with incoming our outgoing clinical calls, med refills, faxes, prior authorizations Front- Office/Rooming MA: Maintains clinic rooms, obtains vital signs, works closely with multi-disciplinary team for clinic flow, serves as a customer service agent, works directly with patients, supporting procedures. Medical Assistants work independently on tasks but are always within a care team model. MAs sit directly with RNs, APRNs, PA, MD, and other team members Procedures: MAs assist in the procedure room while providers perform Bone Marrow Biopsies, Fat Aspirates, and physical exams

Responsibilities

• Direct and indirect patient care
• Participate as a member of the health care team
• Accept appropriate delegation from the RN or physician
• Perform assigned tasks in accordance with the patient care plan, policies and procedures of the organization and principles of relationship-based care
• Back- Office MA duties: assisting with pathology and imagining requests, helping with incoming our outgoing clinical calls, med refills, faxes, prior authorizations
• Front- Office/Rooming MA duties: Maintains clinic rooms, obtains vital signs, works closely with multi-disciplinary team for clinic flow, serves as a customer service agent, works directly with patients, supporting procedures.
• Assist in the procedure room while providers perform Bone Marrow Biopsies, Fat Aspirates, and physical exams

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees