Medical Assistant

Center for Neurosciences•Tucson, AZ

About The Position

A nonexempt position responsible for performing a variety of duties including assisting physicians with patient care and handling clerical, environmental, and organizational tasks. Provides information to patients so they may fully utilize and benefit from the clinical services.

Requirements

High school diploma or general equivalency diploma (GED)
Minimum two years of working in a health care as a medical assistant.
Current documentation: CPR certification
Experience with Electronic Medical Records (EMR) - computer proficiencies required

Nice To Haves

Medical assistant certification from an accredited institution - preferred

Responsibilities

Fulfills patient care responsibilities for assigned physician and/or other areas as needed.
Checks schedules and organizes patient flow. Ensures pre-visit information is completed.
Coordinates appointments for specific care and diagnostic procedures.
Alerts physician/provider of any special needs the patient may have (e.g., interpretation services).
Takes vital signs, including weight, height and blood pressure. Records vital signs in the patient’s EHR.
Accompanies patients to exam/procedure room, assists patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
Assists physician/provider in examination of patients and gives instructions to patients as directed by the physician/provider.
Enters required orders, as directed by the physician/provider, in the patient’s EHR. Enters any additional information as appropriate in the EHR.
Adheres to all meaningful use workflows.
Follows up with EHR tasks in an appropriate timeframe.
Answers phone calls and takes messages for physician/provider. Returns patient phone calls as directed by the physician/provider and in accordance with CNS protocols.
Checks voice mail throughout the day for messages.
Obtains approval from the physician/provider for medication refills and notifies the pharmacy.
Administers injections as directed by the physician/provider.Notifies patients of test results as instructed by the physician/provider.
Assures quality of care by maintaining clinic standards of care while adhering to requirements of other governing agencies.
Protects patients and employees by complying with infection control policies and procedures. Adheres to expectations of required/mandatory training and certifications.
Handles patient discharge after appointment.
Manages incoming and outbound faxes. Ensures physician sees and signs faxed patient information prior to sending to medical records for scanning.
Communicates to appropriate staff any patient concerns, issues, cancellations, etc. Consults with the immediate supervisor about any system problems.
Obtains lab/radiology reports, hospital notes, referral information, etc.
completes forms/requisitions as needed
schedules appointments
confirms insurance coverage and patient demographics
requests prior authorizations as needed
manages and updates charts to ensure that information is complete and filed appropriately
sets up exam rooms for patient care according to physician needs
sets up instruments and equipment according to department protocols
cleans exam rooms, procedure rooms, instruments and equipment between patient visits to maintain infection control
orders, sorts, stores and checks for expiration dates on supplies and restock exam/procedure rooms
ensures operation of medical equipment by following manufacturer’s instructions, reporting malfunctions and requesting repairs
respects and promote patient rights
responds appropriately to emergencies
shares problems relating to patients and/or staff with immediate supervisor
works as a productive member of the team helping co-workers as needed and/or assigned
Performs other duties as assigned.