Medical Assistant - Infusion Center

Griffin Health Services•Derby, CT

6d•Onsite

About The Position

At Griffin Hospital, we are dedicated to providing personalized, humanistic, consumer-driven healthcare in an exceptional healing environment. We strive to make all people feel valued and appreciated. We provide safe, high-quality, person-centered care, and we build and sustain partnerships within our organization and in the communities we serve. We believe that every employee is a caregiver and that every employee makes a difference. Caregivers are empowered to be actively involved in the well-being of all our patients and to be leaders in providing access to preventive health information and education to improve the overall wellness of the community we serve. We understand that employee satisfaction leads to patient satisfaction and are committed to caring for our caregivers and their families with programs and benefits designed to improve their physical, nutritional, emotional, and financial well-being. Our culture of teamwork, professionalism, and respect combine to make Griffin Hospital a place where both patients and caregivers thrive. MAIN FUNCTION: Full-Time Medical Assistant – Infusion Center The Medical Assistant provides both clinical and administrative support to ensure safe, timely, and efficient patient care within the Infusion Center. This full-time MA role includes responsibilities in phlebotomy, patient care assistance, scheduling, insurance coordination, and daily operational workflow.

Requirements

High School Diploma or equivalent required.
Graduate of a Medical Assistant or Medical Office Assistant program required.
Phlebotomy certification required.
Current BLS required.
Experience in patient care, phlebotomy, and EKG required.
Previous outpatient office, specialty clinic, or hospital experience required.
Experience with electronic medical records required; Meditech experience a plus.

Nice To Haves

Experience with insurance processes, scheduling, or medical office workflow strongly preferred.

Responsibilities

Perform and assist with routine and STAT blood draws
Obtain vital signs, patient weights, and medication reconciliation
Prepare infusion areas and assist patients as directed
Support RN staff with delegated tasks within MA scope of practice
Maintain clean and safe patient care areas
Help facilitate patient flow and room turnover
Assist with scheduling appointments and managing patient inquiries
Verify insurance benefits for infusion services as needed
Assist in obtaining prior authorizations and gathering necessary documentation as needed
Communicate with provider offices regarding orders, clinical information, and clarifications
Scan, upload, and manage patient documentation within the EMR
Support front-desk functions as needed
Maintain supplies and restock infusion rooms
Respond to phone calls, faxes, and messages in a timely manner as needed/directed
Collaborate closely with nursing, pharmacy, and administrative teams to support daily operations
Other duties as assigned