Administrative Assistant - Ambulatory Infusion Center

UnitedHealth Group•Kirkland, WA

1d•$18 - $32•Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Administrative Assistant is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include welcoming patients and visitors, answering the telephone, and answering any inquiries. Scheduling appointments and keeping those appointments on time. Position will work at: FlexCare Infusion, 13030 121st Way NE, Suite 102, Kirkland, WA. Schedule will be Monday-Friday, 8:00am-5:00pm

Requirements

High school diploma or equivalent
Have or willingness to obtain CPR or BLS certification within 45 days of hire
2+ years in an administrative or office role
Proven solid command of MS Office (Word & Excel)
Willing to work on-site at the Ambulatory Infusion Center in Kirkland Monday-Friday, 8am-5pm

Responsibilities

Answers and re-routes incoming calls to the appropriate FlexCare staff members
Makes outgoing, post-infusion follow-up calls per FlexCare policy, to patients and/or caregivers
Documents patient communications within our Electronic Medical Records
Handles all incoming and outgoing mail to ensure timely receipt or delivery to the intended recipient
Greets, screens, and checks-in patients and visitors for their scheduled appointment time
Receives shipments and direct vendors when deliveries are scheduled
Perform office safety audits as required by state and federal regulatory agencies
Assists with over-the-phone scheduling of patient visits
Provides administrative support to the management team in the form of data entry, personnel records, and other human resource department functions
Organizes and schedules onsite or remote meetings for company staff, as needed
Organizes and files clinic and client documents under the directive of the Clinic Manager
Monitors and maintains inventory for operational supplies and patient snack bar to ensure par level
Assists with maintaining a clean work environment for staff and patients that supports CDC recommendations
Runs reports under the direction of the Chief Operating Officer and/or Clinic Manager
Assists patients with completing necessary forms and documentation. Keeping a clean and calm reception area