Medical Assistant

Sisters of Mercy Urgent Care DBA Mercy Urgent Care•Asheville, NC

20d

About The Position

As a Medical Assistant, you’ll provide hands-on support to patients and providers—ensuring smooth clinical operations, compassionate care, and a positive experience for every individual who walks through our doors. From triage and clinical prep to patient support and occasional front desk assistance, you’ll be an essential member of our care team, helping us keep our promise to Put Patients First.

Requirements

High school diploma or equivalent
1–3 years of direct patient care experience
Strong computer and multitasking skills
Accuracy, attention to detail, and strong organizational abilities
Commitment to healthcare safety regulations and patient dignity

Nice To Haves

CNA or MA certification strongly preferred

Responsibilities

Greet and escort patients from the waiting room to treatment areas
Perform triage duties, including taking vital signs and documenting chief complaints
Obtain and accurately record medical, social, family histories, medications, and allergies
Enter patient data into the Electronic Medical Record (EMR) while maintaining HIPAA compliance
Assist providers during exams, procedures, physicals, splinting, and other treatments within the scope of practice
Discharge patients and provide instructions as directed by the care team
Perform CLIA-waived testing and follow manufacturer protocols precisely
Collect, label, process, and prepare specimens for testing
Assist with drug screens, blood alcohol testing, spirometry, and related clinical services
Maintain accurate logs, equipment records, and quality control documentation
Support telehealth triage and workflows as needed
Maintain a clean, organized, and safe clinical environment
Step in to support front desk or clinic needs when required