Medical Assistant

Western North Carolina Community Health Services•Asheville, NC

15d•$18 - $22•Onsite

About The Position

MEDICAL ASSISTANT Bilingual in Spanish preferred Are you looking for a work family? Would you enjoy working with a dynamic management team who is committed to your success, your professional development, and educational goals? Western NC Community Health Services (WNCCHS) is a Federally Qualified Health Center (FQHC). We are committed to caring for our patients with purpose and integrity and providing our team members with the support they need. The Medical Assistant will be responsible for assisting healthcare professionals in providing patient care at Minnie Jones Health Center (MJHC) 257 Biltmore Avenue Asheville, NC 28801 We are seeking a full-time Medical Assistant to work 4 days a week (10 hours a day) for 40 hours weekly . MJHC is only open during the day, Monday through Friday from 8 am to 6 pm. Therefore, MAs are not required to to work evenings, nights, weekends or WNCCHS observed holidays . Our MAs work collaboratively within an assigned pod. They are part of an interdisciplinary team that provides patient-centered care across the continuum. We recognize the hard work and initiative of our Medical Assistants (MAs). MAs providing direct patient care may earn a quarterly bonus up to $500 by meeting or exceeding quality and productivity measures. The successful candidate will have a strong understanding of medical terminology, anatomy, and physiology, as well as excellent communication and organizational skills.

Requirements

High school diploma or equivalent
Completion of a Medical Assistant program
Certification as a Medical Assistant, required
One year experience as Medical Assistant in an outpatient health care setting, preferrable
Current Basic Life Support Certificate, required
Experience documenting patient care in an electronic health record
Strong understanding of medical terminology, anatomy, and physiology
Excellent communication and organizational skills
Ability to work in a fast-paced environment
Ability to work well in a team
Ability to maintain confidentiality

Nice To Haves

Bilingual English/Spanish is preferred

Responsibilities

Assist healthcare professionals in providing patient care
Help the primary care provider stay on time through effective implementation of the daily schedule.
Obtain and document vital signs--including blood pressure, heart rate, respiratory rate, temperature, weight, height, waist circumference, Capillary Blood Glucose (CBG) level, oxygen saturation (O2 Sat), hemoglobin (Hgb), and peak flow
Instruct patients on preparation to complete physical examination
Collect, label, and process laboratory samples (e.g., Pap smears, stool cards, urine samples, etc.) according to written protocols/policies and procedures
Assist the PCP with minor surgical procedures (e.g., removal of benign cyst)
Clean/disinfect/sterilize instruments daily
Set up the medical examination rooms and clean-up after every patient, e.g. dispose of exam table paper, replace with new paper, wipe down exam table, properly dispose of waste and instruments
Maintain the stock of necessary medical supplies in the assigned examination rooms
Maintain medical supplies inventory according to established policies and procedures
Prepare the electronic chart for the PCP encounter with the patient, i.e., ensuring appropriate documentation (e.g., laboratory test reports, specialty consultation reports, past medical records, etc.) is scanned prior to the scheduled appointment
Administer immunizations according to WNCCHS Policy and Procedure on Immunizations
As requested, prepare the patient for EKG procedures—including placement of EKG leads
Notify patients or their legal guardian of laboratory and diagnostic test results according to written protocols/policies and procedures.
As requested by PCP/supervisor, relay messages and otherwise facilitate communications to and from patients and/or their caregivers.
Call prescriptions to the appropriate pharmacy
Assist the clinical staff with triage duties, including taking and conveying messages accurately and in a timely manner
Participate in clinical quality management activities.
Assist with patient education and counseling
Maintain patient records and ensure confidentiality
Perform administrative tasks, such as scheduling appointments and answering phones
Occasionally, other appropriate work-related duties and responsibilities may be assigned by the supervisor

Benefits

Competitive health plans for employees and dependents including Medical, Dental, Vision, and Telehealth
Two (2) Floating Holidays
Eleven (11) Paid Holidays
Accrued PTO (total of 156 hours 1st year)
Employee Assistance Network
Full-time- Monday through Friday No weekends, or holiday work required
403b Retirement Savings with Match
Employer Paid Short/Long Term Disability Insurance and Life Insurance
HRSA and Public Non-Profit Student Loan Forgiveness
Monthly Staff Meetings and Training
Relias Learning Management System
Continued Medical Education (CME) & Continuing Education (CEU)
Leadership Academy
Epic Electronic Health Records (EHR)