About the Role The role of the Medical Assistant is to provide both administrative and clinical support to the clinics. The Medical Assistant must be able to work independently as well as interact as part of a team, consistently demonstrating respect and consideration to fellow staff members. Certain duties Medical Assistant may vary based upon office location and department structure. What You’ll Be Doing Administrative tasks as answers incoming phone calls addressing patient requests and scheduling appointments as needed, contacts patient no shows and reschedules appointments on an as needed basis, distributes patient records to the medical staff and responsible for new patient chart prep, ensures all medical information is accurate and available for review by proper personnel. Processes outgoing patient referrals as required along with Checks out, discharges, of patients and collects any necessary copayments. Ensures all supplies are properly stocked and MA maintains effective work area Schedules patient appointments and medical procedures, (x-rays and diagnostic testing) using the EMR system as needed. Also obtains surgical and diagnostic insurance authorizations. Prepares examination room and ensures the necessary supplies required for patient care are readily available also ensuring examination rooms are cleaned and supplies are stocked. Greets patients in the waiting area in a prompt, courteous and helpful MA manner and escorts them to the lab or applicable examination room for their scheduled appointment to prepare the patient for their appointment (i.e. assists patient in placing personal belongings in the appropriate place in the exam room). Ensures any medications brought to the visit by the patient are placed into patient’s chart. Verifies patient’s history prior to seeing the physician. Obtains patient’s vital signs including weight, blood pressure, respiration and pulse and ensures they are recorded in the EMR. Assists the physician with office procedures to carry out a specific task, as a second pair of hands do not require administration of medications. Collaborates with the RN’s and LPN’s to provide high quality patient care. MA maintains working knowledge of OSHA compliance standards and applies these policies and procedures to daily responsibilities and completing, in a timely manner, all training and in-services, including but not limited to annual OSHA training and PPD placements.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees