Medical Assistant (10180)

NOTCH•St. Albans, VT

14d•$17 - $28•Onsite

About The Position

Under the supervision of a Medical Provider, the Medical Assistant will provide clinical and clerical support to promote the delivery of high-quality patient care. ESSENTIAL DUTIES AND RESPONSIBILITIES Interacts with patients and members of the care team to provide a range of patient care services. The essential duties and responsibilities of a Medical Assistant is dependent on demonstrated competency. Medical Assistants are tiered based on clinical skills, certification, competency, and experience. Medical Assistants may be required to travel to other NOTCH sites on an as needed basis. Specific duties and responsibilities are listed below. NOTCH Administration has the right to waive tiering requirements and the Medical Assistant may perform functions outside their tiering if demonstrating competency. Medical Assistant Tier I Medical Assistant Tier I is trained in a limited number of duties and skills and only able to practice autonomously in those duties/skills when demonstrating competency in that area. Medical Assistant Tier II Completion of orientation Administrative duties: Greets patients and visitors Complies with HIPAA regulations Fields and evaluates telephone calls and in-person encounters and directs callers and visitors to the appropriate personnel Secures necessary information and documentation from patients to process visit Reviews and updates patient data, medical records, and registration forms with patient Assists patient to fill out paperwork if patient is unable to complete Schedules patient appointments according to established office procedures Advises patient with routine non-medical instructions in preparation for appointment as per established protocols Answers non-medical questions within practice guidelines Requests payment at time of service Updates medical data, medications, and health problems in charts Checks charts for insurance changes and patient information Copies patient charts Monitors fax machine and distributes faxes Participates in training sessions, monthly and daily staff meetings Knowledge of OSHA manual and standards, including appropriate hazardous waste handling and disposal Ability to juggle multiple tasks and prioritize workload Strong communication and interpersonal skills Computer skills Ability to function within a team environment to achieve stated objectives Handles referrals and phone calls to other provider offices for appointments; makes callbacks or follow ups for medical concerns as necessary Ensures accurate and timely documentation Participates in quality initiatives Transcribes telephone messages from prescription line Clinical Duties Patient rooming Patient intake Infection control including but not limited to: Hand washing Personal Protective Equipment Vital Signs including pulse oximetry Maintains sanitation of exam rooms and equipment (wipes down thermometers, otoscopes, exam tables, etc) CLIA waived lab tests including but not limited to the following as applicable per clinic: Urinalysis Urine HCG Urine Drug Screen Hemoglobin Hemoglobin A1c Rapid Flu A&B Strep A Fecal Occult Blood Test PT/INR Glucose Administers Influenza Vaccinations Venipuncture and phlebotomy Collects specimens for outside laboratory testing including but not limited to Blood draws Cultures Urine Drug Screen Completes in house orders including but not limited to: EKG Nebulizer treatments Spirometry/PFT Peak flow Oxygen walk test May execute organization approved standing orders per written procedure May initiate and/or execute age appropriate preventive care measure (within scope of practice) as detailed in the NOTCH Medical Practice Guideline. Updates medical data including medications and allergies Performs other duties as assigned Maintains billing standards include complete documentation of the electronic superbill Follows NOTCH procedures and policies Participates in NCQA and HRSA quality improvement initiatives Complies with HIPAA and 42 CFR Part 2 regulations Supports the clinic with Provider order tracking and follow up Participates in pre-visit planning Enters child vaccinations on Vermont Department of Health website Medical Assistant Tier III Competency demonstrated in Tier II duties and responsibilities One-year experience as a Primary Care Medical Assistant or Certification in Medical Assisting AND 6 months experience as a Primary Care Medical Assistant at NOTCH Diabetic foot checks as directed by the Provider PPD read Triages telephone calls regarding medical concerns Administers Injections and Vaccinations Ear irrigation Assist Providers in procedures including but not limited to: Setting up a sterile field Suture and/or staple removal Wound care Engages patients in self-management action planning as appropriate Assists Providers with patient education and instructions, self-management tools, and counseling on healthy behaviors Assist Providers with patient education and instructions Prepares prior authorizations including but not limited to medications and diagnostic imaging Contributing to the assessment, but not independently assessing a patients health status Effectively communicates with patients using techniques such as motivational interviewing when appropriate Completes refrigerator temperature logs (vaccine supply integrity) Reviews inventory for expired medical supplies on crash cart and in clinic Medical Assistant Tier IV Competency demonstrated in Tier III duties and responsibilities Three years experience as a Primary Care Medical Assistant or 2 years experience as a Primary Care Medical Assistant and Certification in Medical Assisting AND one-year experience as a Primary Care Medical Assistant at NOTCH Functions as a preceptor for students and new hires Participates in Quality Improvement projects under the direction of the NOTCH Clinical Leadership Team. Participation may include: participating in a new process or change, providing feedback to the tests of change, and providing suggestions for the next tests of change Management and/or complete understanding of the Vermont Department of Health Vaccination program including storage and ordering Medical Assistant Tier V Competency demonstrated in Tier IV duties and responsibilities Five years experience as a Primary Care Medical Assistant or 4 years experience as a Primary Care Medical Assistant and Certification in Medical Assisting AND two years experience as a Primary Care Medical Assistant at NOTCH Provides leadership in the clinical setting Advocate and aids in implementation of NCQA Patient Centered Medical Home initiatives a. Advocate and aids in implementation of HRSA Uniform Data Set initiatives Participation in organizational initiatives such as but not limited to: Shared governance Committees Leads quality improvement activities May supervise staff as directed by the NOTCH Clinical Leadership Team May coordinate appropriate staffing levels as directed by the NOTCH Clinical Leadership Team May contribute to staff performance evaluations May monitor clinical staff performance and documents job performance as appropriate

Requirements

High School Diploma
Varies
Medical Assistant Certification or Degree in Medical Assisting preferred

Nice To Haves

Medical Assistant Certification or Degree in Medical Assisting preferred

Responsibilities

Interacts with patients and members of the care team to provide a range of patient care services.
Greets patients and visitors
Complies with HIPAA regulations
Fields and evaluates telephone calls and in-person encounters and directs callers and visitors to the appropriate personnel
Secures necessary information and documentation from patients to process visit
Reviews and updates patient data, medical records, and registration forms with patient
Assists patient to fill out paperwork if patient is unable to complete
Schedules patient appointments according to established office procedures
Advises patient with routine non-medical instructions in preparation for appointment as per established protocols
Answers non-medical questions within practice guidelines
Requests payment at time of service
Updates medical data, medications, and health problems in charts
Checks charts for insurance changes and patient information
Copies patient charts
Monitors fax machine and distributes faxes
Participates in training sessions, monthly and daily staff meetings
Knowledge of OSHA manual and standards, including appropriate hazardous waste handling and disposal
Ability to juggle multiple tasks and prioritize workload
Strong communication and interpersonal skills
Computer skills
Ability to function within a team environment to achieve stated objectives
Handles referrals and phone calls to other provider offices for appointments; makes callbacks or follow ups for medical concerns as necessary
Ensures accurate and timely documentation
Participates in quality initiatives
Transcribes telephone messages from prescription line
Patient rooming
Patient intake
Infection control including but not limited to: Hand washing Personal Protective Equipment
Vital Signs including pulse oximetry
Maintains sanitation of exam rooms and equipment (wipes down thermometers, otoscopes, exam tables, etc)
CLIA waived lab tests including but not limited to the following as applicable per clinic: Urinalysis Urine HCG Urine Drug Screen Hemoglobin Hemoglobin A1c Rapid Flu A&B Strep A Fecal Occult Blood Test PT/INR Glucose
Administers Influenza Vaccinations
Venipuncture and phlebotomy
Collects specimens for outside laboratory testing including but not limited to Blood draws Cultures Urine Drug Screen
Completes in house orders including but not limited to: EKG Nebulizer treatments Spirometry/PFT Peak flow Oxygen walk test
May execute organization approved standing orders per written procedure
May initiate and/or execute age appropriate preventive care measure (within scope of practice) as detailed in the NOTCH Medical Practice Guideline.
Updates medical data including medications and allergies
Performs other duties as assigned
Maintains billing standards include complete documentation of the electronic superbill
Follows NOTCH procedures and policies
Participates in NCQA and HRSA quality improvement initiatives
Complies with HIPAA and 42 CFR Part 2 regulations
Supports the clinic with Provider order tracking and follow up
Participates in pre-visit planning
Enters child vaccinations on Vermont Department of Health website
Diabetic foot checks as directed by the Provider
PPD read
Triages telephone calls regarding medical concerns
Administers Injections and Vaccinations
Ear irrigation
Assist Providers in procedures including but not limited to: Setting up a sterile field Suture and/or staple removal Wound care
Engages patients in self-management action planning as appropriate
Assists Providers with patient education and instructions, self-management tools, and counseling on healthy behaviors
Assist Providers with patient education and instructions
Prepares prior authorizations including but not limited to medications and diagnostic imaging
Contributing to the assessment, but not independently assessing a patients health status
Effectively communicates with patients using techniques such as motivational interviewing when appropriate
Completes refrigerator temperature logs (vaccine supply integrity)
Reviews inventory for expired medical supplies on crash cart and in clinic
Functions as a preceptor for students and new hires
Participates in Quality Improvement projects under the direction of the NOTCH Clinical Leadership Team. Participation may include: participating in a new process or change, providing feedback to the tests of change, and providing suggestions for the next tests of change
Management and/or complete understanding of the Vermont Department of Health Vaccination program including storage and ordering
Provides leadership in the clinical setting
Advocate and aids in implementation of NCQA Patient Centered Medical Home initiatives a.
Advocate and aids in implementation of HRSA Uniform Data Set initiatives
Participation in organizational initiatives such as but not limited to: Shared governance Committees
Leads quality improvement activities
May supervise staff as directed by the NOTCH Clinical Leadership Team
May coordinate appropriate staffing levels as directed by the NOTCH Clinical Leadership Team
May contribute to staff performance evaluations
May monitor clinical staff performance and documents job performance as appropriate