Medical Assistant (On-Site Full-Time) - Williamsburg Clinic

Tia•New York, NY

2d•$25 - $28•Onsite

About The Position

As one of Tia’s Medical Assistants you perform routine administrative and clinical tasks to keep the clinic running smoothly. Core functions of your role will include rooming patients, collecting patient health information, messaging with patients, ensuring all rooms are properly prepared throughout the day, managing supply inventory, collecting & preparing blood and other samples, running front office operations, such as scheduling and billing, from time-to-time. You'll also receive training as a Front Desk Associate.

Requirements

Highly organized
Ability to multitask
Strong process orientation
Excellent patient service orientation
Detail-oriented
Keep a vibe of calm, steadfastness and composure under pressure
Phlebotomy
Experience supporting OB/GYN procedures
Lab review
Vitals documentation
Autoclaving + disinfecting
Supply expiry review
Supply management & ordering (budget management)

Nice To Haves

As a clinic that seeks to create an environment for all women to feel safe, heard, recognized and avowed in their health, bodies and lives, we are consistently seeking providers with backgrounds that are meaningfully different from those already forming our team. You bring a diverse background, a range of care experiences in different communities or various modalities
Former positions in delivering care for women in the following situations is a plus: women for battered or abused women, decision making support for low-income women, care delivery for LGBTQ, care delivery for immigrant or migrant or english-as-a-second-language support populations
You have experience running data security protocols and have a strong understanding of HIPAA
A strong understanding of & interest in oxidative / chronic stress, stress literature, immunsystem compromise, inflammatory response systems is a plus

Responsibilities

Ask why and probe deeply to understand the reason for the patient's visit.
Ask questions to collect background story -- leaving notes for providers
Review health summary with patient, ensure all the info is accurate
Take the patient's vitals and record
Close the loop and ensure that all follow ups are handled per clinical process and in a timely manner.
Confirm patients current pharmacy preference and update in TiaMD and DrChrono
Process any Rx
Order Labs and imaging
Ensure all Dx codes are properly added to lab and imaging orders
Act as a pack with fellow MAs, front of house staff and NPs/MDs to ensure the proper “air traffic controlling” in the clinic
Ensure that patients are moved from front of house to back of house- “room patients”
Leverage providers with signals if they are running behind / clinic is backed up
Monitor the schedule to know who has checked in
Perform review of the schedule the night before, brief providers on the day + think through “air trafficking” requirements for the day
Practice Personalized care
Review health records of next day patients every day -- ensure providers are briefed on the patients coming in
Remember the nuances of each patient, remind providers of these nuances
Work to capture nuances and personal needs of each patient in your time with them to help providers and all Tia care professionals better serve the patient
Communicate and document these nuances when appropriate
Perform phlebotomy on patients as needed
Uphold the clinical guidelines for Phlebotomy
Leverage providers have reviewed labs, and leverage providers in delivering results to patient
Follow the system for Lab review as established by the Medical Director
Ensure that all labs are closed out each day
Maintain the order and spotlessness of the clinic

Benefits

Free Tia Membership: Enjoy complimentary access to Tia's premium services.
Comprehensive Health Coverage: Full-time employees receive medical, dental, and vision benefits, along with access to additional support for infertility services.
Insurance Package: Gain coverage with life, AD&D, STD, and LTD insurance, and explore voluntary options for Critical Illness, Accident Insurance, and Life coverage for you and your family.
Financial Flexibility: Take advantage of Health Spending Account, Flexible Spending Account, and Dependent Care Spending Account options.
Emotional Well-being Support: Access Ginger+ (Headspace+) for Emotional Health Coaching and 8 Virtual Therapy Sessions for both you and eligible dependents aged 13 and above.
Retirement Planning: Participate in our 401k program (no matching currently) to secure your financial future.
Team Bonding Opportunities: Enjoy a travel stipend for team off-sites, complementing our commuter benefits program.
Time Off Flexibility: Tia's comprehensive benefits extend to our Paid Time Off (PTO) program, providing employees with paid time off for vacations, personal needs, or as supplemental sick time.
Tech Excellence: Depending on your role, access top-tier technology, including a 13" MacBook Pro, iPad, or other Apple devices.
Professional Development Support: In addition to our existing benefits, Tia values the growth of our medical care providers and offers a Continuing Education Reimbursement program.