Medical Assistant- NC

CoreLife•Salisbury, NC

19d•Onsite

About The Position

The Medical Assistant assists with clinical and preventive counseling care to patients through an interdisciplinary and collaborative approach that takes into consideration all aspects of health, with the specific scope of treating overweight and obesity as a disease. This is done under the specific direction and protocols of the supervising Physician and/or the medical provider on-site. Areas of Responsibility of the CoreLife CMA: Works as part of a multi-disciplinary team to coordinate all phases and aspects of patient care by CoreLife, as well as ensuring compliance with all laws, rules, and regulations applicable to patient care Assists the medical provider by obtaining vital signs, collecting information, updating medical records, performing tests, and communicating with the patient to ensure the CoreLife patient receives quality, thorough, and compassionate care during and between visits. Assists in the development and implementation of policies, procedures, and standards that affect the care of the CoreLife patient Develops and maintains a collaborative working relationship with the physician, Nurse Practitioner, Dietitian, behavioral health therapist, and the exercise specialists involved in the care of the CoreLife patient Identifies and implements practices that are evidence-based to enhance the quality and cost outcomes of the CoreLife patient population Performs other related duties as assigned

Requirements

Completion of a Medical Assistant program
CMA, RMA, CCMA, CPR Certification
Adherence to CoreLife’s Values: Meeting the needs of our patients & ensuring the highest level of patient experience, care, and outcomes Treating our patients, teammates, and partners with honesty, respect, integrity, and teamwork Challenging patients, teammates, and partners to achieve exceptional results and potential

Responsibilities

Communicates clearly and effectively with patients in the clinic, demonstrating “customer first” behaviors
Greets and places patients in a room after verifying name and date of birth as directed by the patient identification policy
Obtains, documents, and reports as indicated, and per clinic devices: Temperature Body composition report Weight Height Blood Pressure Pulse Oxygen saturation per pulse oximetry Waist circumference Neck circumference
Explains the RMR machine to patients, performs the RMR assessment, and generates the RMR report
Reviews and updates patient processing screens in electronic medical records (chief complaint, allergies, medication reconciliation, social history, family history, surgical history, last menstrual period, smoking status, etc.)
Assists patient with removal of clothing or positioning for assessment or encounter
Performs hand hygiene at each point of care, between patients, and after “dirty” events (i.e,. restroom, coughing, picking objects up from the floor, etc.)
Proper cleaning of exam rooms and equipment per clinic protocols and manufacturer’s guidelines
Follows infection prevention policies/procedures
Performs point of care testing (POCT) and venipuncture to collect samples for labs
Follows clinic clinic-specific processes for POCT
Collects and processes specimens per office policy
Label specimens per office policy
Document results per office policy
Coordinate the laboratory pick-up of specimens
Assists with stocking of exam and procedure rooms
Assists front desk administrator with front desk coverage as needed
Knows and is prepared to initiate emergency action plans for Cardiopulmonary arrest/BLS Fire Severe weather conditions
Initiates, documents, and completes telephone encounters under the supervision/direction of the provider
Completes precertifications and prior authorizations (for prescription medication, imaging, or other items requiring these approvals) and obtains provider signatures where appropriate
Scans documents into the patient's medical record as indicated
Initiates and completes refill encounters in the electronic medical record or gives verbal medication orders to pharmacies as directed by the medical provider
Communicates to patients test/lab results, messages, and other information supplied by the provider
Reinforces patient education under the direction of the provider
Works with the team to maintain patient appointment schedules, patient flow, and appointment scheduling as needed
Requests patient medical records from other health professionals and facilities per provider request and according to policies and protocols