Medical Assistant - TC Urgent Care - West Campus (Per Diem)

Texas Children's Hospital•Houston, TX

8d•Onsite

About The Position

We are searching for a Medical Assistant Urgent Care (Per Diem) — someone who works well in a fast-paced setting. In this position, you will gather information, assess, and provide direct care to patients. Works collaboratively with other members of the healthcare team to render population appropriate care for low-acuity pediatric patients. Think you’ve got what it takes? Job Duties & Responsibilities Assists with the collection of patient/family data. Assists in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per site protocol. Collects and documents vital signs, height/weight, and reason for visit. Graphs data per site protocol. Documents current medications, allergies, and other information per site protocol with 100% accuracy. Provides general patient care. Prepares patient for examination per site protocol. Assists provider, as directed, during treatments, examinations and testing as directed by provider and within scope of site. Completes treatments as directed by provider and within scope of site. Documents all interventions per site protocol. Calls in prescription refills as directed by provider and per site protocol. Takes messages and returns calls from parents – offers telephone health advice per site protocol and under provider’s direction. Assists provider in providing office emergency patient care. Maintains current CPR certifications. Keep rooms stocked with supplies per site protocol. Notifies Site Manager, or designee, of needed supplies weekly. Administers medication and immunizations. Administers medication and immunizations as directed by physician per site protocol. Documents administration of medication and immunizations in the medical record per site protocol. Reports all medication and immunization errors to supervisor immediately after becoming aware of the error. Documents adverse reactions to medications per policy and procedure. Notifies Site Manager, or designee, of needed medication and supplies weekly. Maintains integrity of medication supplies by following infection control and inventory control guidelines. Assists with education of patient/family. Provides patient/family education as instructed by the physician or site protocol. Documents such education in the medical record. Coordinates referrals. Assures family has contact information for referral. Assures family has any documentation needed for referral. Collects Specimens and Performs Laboratory Test. Verifies provider order and patient per site protocol. Collects and processes specimen according to manufacturer’s instructions and using proper technique. Follows site protocol in reporting and documenting results. Performs and documents scheduled quality control, instrument maintenance and calibration procedures according to manufacturer information. Maintains and prepares reagents appropriately and performs and documents required reagent checks, including monitoring of expiration dates. Takes appropriate action and documents out of control values per manufacturer guidelines. Troubleshoots and documents instrument problems and makes minor adjustments, when applicable, by consulting instrument manual and the appropriate technical support service. Participates in CLIA/COLA-approved proficiency testing program. Maintains records of proficiency results. Communicates any quality control issues, proficiency issues and/or instrument failures to Lab Medical Director and Site Manager as they occur. Coordinates with outside lab by verifying where patient is to go for lab and documents per site protocol. Directs patient to approved lab if specimen is not to be obtained in site. If specimen is sent to an outside laboratory, ensures the specimen is collected and sent per site and lab protocols. Assures results are received and provider is notified of results. Reports all lab errors immediately to supervisor after becoming aware of error. Assures encounter form reflects test performed. Notifies site manager, or designee, or needed laboratory supplies weekly. Assures compliance with regulatory requirements, i.e., CLIA/COLA, and OSHA. Screens patient phone calls. Screens present patient complaint per site protocol. Screens phone calls per site protocol and within scope of site standards. Documents all clinical patient phone calls per the organization's recommendations. Responds appropriately in emergency situations per site protocol. As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Requirements

Required H.S. Diploma or equivalent with preferred graduation from a medical assisting or emergency medical technician program
Required BLS - Cert-Basic Life Support by the American Heart Association

Nice To Haves

Preferred 1-yeare related work experience

Responsibilities

Assists with the collection of patient/family data. Assists in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per site protocol. Collects and documents vital signs, height/weight, and reason for visit. Graphs data per site protocol. Documents current medications, allergies, and other information per site protocol with 100% accuracy.
Provides general patient care. Prepares patient for examination per site protocol. Assists provider, as directed, during treatments, examinations and testing as directed by provider and within scope of site. Completes treatments as directed by provider and within scope of site. Documents all interventions per site protocol. Calls in prescription refills as directed by provider and per site protocol. Takes messages and returns calls from parents – offers telephone health advice per site protocol and under provider’s direction. Assists provider in providing office emergency patient care. Maintains current CPR certifications. Keep rooms stocked with supplies per site protocol. Notifies Site Manager, or designee, of needed supplies weekly.
Administers medication and immunizations. Administers medication and immunizations as directed by physician per site protocol. Documents administration of medication and immunizations in the medical record per site protocol. Reports all medication and immunization errors to supervisor immediately after becoming aware of the error. Documents adverse reactions to medications per policy and procedure. Notifies Site Manager, or designee, of needed medication and supplies weekly. Maintains integrity of medication supplies by following infection control and inventory control guidelines.
Assists with education of patient/family. Provides patient/family education as instructed by the physician or site protocol. Documents such education in the medical record.
Coordinates referrals. Assures family has contact information for referral. Assures family has any documentation needed for referral.
Collects Specimens and Performs Laboratory Test. Verifies provider order and patient per site protocol. Collects and processes specimen according to manufacturer’s instructions and using proper technique. Follows site protocol in reporting and documenting results. Performs and documents scheduled quality control, instrument maintenance and calibration procedures according to manufacturer information. Maintains and prepares reagents appropriately and performs and documents required reagent checks, including monitoring of expiration dates. Takes appropriate action and documents out of control values per manufacturer guidelines. Troubleshoots and documents instrument problems and makes minor adjustments, when applicable, by consulting instrument manual and the appropriate technical support service. Participates in CLIA/COLA-approved proficiency testing program. Maintains records of proficiency results. Communicates any quality control issues, proficiency issues and/or instrument failures to Lab Medical Director and Site Manager as they occur. Coordinates with outside lab by verifying where patient is to go for lab and documents per site protocol. Directs patient to approved lab if specimen is not to be obtained in site. If specimen is sent to an outside laboratory, ensures the specimen is collected and sent per site and lab protocols. Assures results are received and provider is notified of results. Reports all lab errors immediately to supervisor after becoming aware of error. Assures encounter form reflects test performed. Notifies site manager, or designee, or needed laboratory supplies weekly. Assures compliance with regulatory requirements, i.e., CLIA/COLA, and OSHA.
Screens patient phone calls. Screens present patient complaint per site protocol. Screens phone calls per site protocol and within scope of site standards. Documents all clinical patient phone calls per the organization's recommendations. Responds appropriately in emergency situations per site protocol.

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