Medical Assistant Team Leader
About The Position
Motivated by the belief that healthcare is a human right, Erie Family Health Centers provides high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, Erie has provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a top workplace in Chicago and suburbs, is looking for a valuable addition to their Medical Assistant team. In this role, the Medical Assistant Team Leader will provide leadership and oversight to an assigned group of medical assistants. Expectations include performing the responsibilities of a Medical Assistant as well as those appropriately delegated by the site director.
Requirements
- High School Diploma required.
- Two or more years’ experience as an MA required.
- Successful completion of Medical Assistant program required.
- CPR Certification – must be current at all times.
- Ability to effectively assess new and existing staff skills and competencies, identify gaps and conduct necessary training.
- Ability to create/update standards that are measurable and objective and that can be used to track performance of medical assistant functions.
- Ability to utilize clinical systems, reports and data to monitor effectiveness of staff, equipment and processes.
- Ability to communicate effectively in speech and writing with individuals and groups.
- Ability to multitask and maintain a high level of organization for each task.
- Phlebotomy skills for adults, infants, and children.
- Basic knowledge of pharmacology required for the scope of practice.
- Computer skills including ability to accurately enter health information into an electronic medical record.
Nice To Haves
- At least one year of MA experience at Erie highly preferred.
- Certified or Registered by accredited agency preferred.
- Bilingual (Spanish) dependent on site and the patients served on that site preferred. (May be required to communicate with and assist non-English/Spanish only speaking patients and/or guests.)
Responsibilities
- Supports a provider or providers for 100% of their day, unless otherwise assigned by their supervisor.
- Collaborates with providers and nurses in the delivery of patient care.
- Provides direct patient care that is typical and within the scope of a medical assistant.
- Assigns and monitors duties and responsibilities of Medical Assistants.
- Fairly balances staff and clinic needs.
- Performs regular scheduled performance evaluations and 1:1 meetings with Medical Assistants.
- Partners with HCO Director on crucial conversations with their team.
- Participates in the development and implementation of individual, group and community education programs.
Benefits
- Competitive salaries
- High-quality health care plans
- Generous time off benefits
- Retirement benefits
- Erie’s Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance
- Flexible Spending (FSA) for Health Care or Childcare
- 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary
- Annual Paid Time Off: starting at 15 days of PTO
- 8 paid holidays
- Annual merit increases
- Room for growth and career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
101-250 employees
