Medical Assistant Team Lead

IVI America • Salt Lake City, UT

43d

About The Position

IVIRMA North America network of state-of-the-art fertility practices in the United States, is currently seeking a Phlebotomist/Medical Assistant Team Lead to join our Salt Lake City practice.

Job Purpose: The Lead Clinical Assistant oversees clinical employees in their assigned office. This position works collaboratively with Clinical Management Team to ensure offices are adequately staffed and trained to provide excellent patient care. This position provides training to new staff and continuing education to all clinical staff.

Requirements

• High School Diploma or equivalent (GED) - required
• Completion of Certified Medical Assistant Program - preferred
• Phlebotomy State certification required
• Knowledge of medical terminology - required
• Working knowledge of Microsoft Office, especially Outlook and Excel.
• EMR experience - required

Nice To Haves

• Minimum of two years’ experience in a multi-physician practice (three or more physicians) with proven work experience in both clinical and administrative areas – preferred
• Previous experience in women's health or reproductive endocrinology and infertility – preferred
• Previous Team Lead or Supervisor experience – preferred
• Candidates currently employed at Utah Center for Reproductive Medicine or Reproductive Care Center will have preferential hire
• Phlebotomy experience preferred
• Experience assisting in office procedure and office machines (i.e., computer, fax, copier, etc.).

Responsibilities

• Trains, evaluates, and coaches employees.
• Oversees clinical staff schedules, assignments, and break times.
• Oversees maintenance of clinical supplies inventory in all assigned offices.
• Oversees clinical and phlebotomy supplies/ordering/inventory tracking.
• Maintains a Safe and Clean work environment.
• Collaborates with outside vendors to track/resolve errors and troubleshoot equipment issues.
• Educates clinical staff on all clinical standard of practice policies and work instructions.
• Maintains OSHA safety standards in office. Elevates deficiencies to Clinical Management Team.
• Effectively communicates with staff to resolve employee conflicts, complaints. Elevates to Clinical Manager/Human Resources as needed.

Benefits

• Medical, Dental, Vision Insurance Options
• Retirement 401K Plan
• Paid Time Off & Paid Holidays
• Company Paid: Life Insurance & Long-Term Disability & AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED