Medical Assistant/SUD Navigator

Lynn Community Health Center • Lynn, MA

2d

About The Position

As a core member of the multidisciplinary, integrated care team of the Recuperative Care Center/Complex Addictions services, the dual role of Medical Assistant/SUD navigator will provide high-quality, comprehensive clinical and nonclinical support services to patients in a variety of settings, ranging from medical respite, walk-in services, and mobile outreach. This role works collaboratively with internal and external stakeholders to improve the patient experience and health outcomes by building community relationships, expanding access to services, and improving service delivery. The Medical Assistant/SUD Navigator is a primary contact for internal resources, community organizations and partners, and individuals living with substance use who need medical care. The Medical Assistant/SUD Navigator will adopt increasingly dynamic and complex responsibilities to meet the demands of an ever-evolving healthcare marketplace and integration of innovation in patient care delivery.

The Medical Assistant/SUD Navigator will perform an array of patient care activities. Duties include managing clinic flow, collecting vital signs and specimens, performing point of care testing and screening, collecting patient information, data entry.

Responsibilities

• Coordinate with care team to identify patients who are eligible for the SOR3 grant.
• Provide information and education on the grant, eligibility criteria, and benefit to the patient.
• Provide education on grant data collection methods and frequency of data collection.
• Conduct patient intake, including interviewing and documentation.
• Developing and improving processes to ensure enrollment and closure goals are met each month.
• Gift card/incentive tracking.
• Collaborate and regularly meet with Data Entry Clerk and Program Manager

What This Job Offers

• Education Level: No Education Listed