Medical Assistant, Scheduling Coordinator II
About The Position
This position is responsible for scheduling and coordinating on-site and off-site specialist appointments for urgent/senior expedited, routine, and follow-up appointments following the approved authorizations, scheduling, and wait time objectives. The role also involves providing clear communication regarding future and past appointments to the PCP and IDT team. This position works closely with members of the IDT team to coordinate services and advocate for participants' specialty needs. Additionally, it is responsible for working in collaboration with Center staff/leaders for the coordination of care for the more fragile patient population and for providing guidance and training to the Scheduling Coordinator Level I.
Requirements
- High School graduate or GED equivalent
- A minimum of three years’ experience working in the medical or clinical field
- Medical Assistant Certificate
Nice To Haves
- Experience working with referrals/authorizations
- Experience with an Electronic Health System
- Served in a lead role and experience leading others
Responsibilities
- Scheduling and coordinating on-site and off-site specialist appointments for urgent/senior expedited, routine, and follow-up appointments following the approved authorizations, scheduling, and wait time objectives
- Providing clear communication regarding future and past appointments to the PCP and IDT team
- Working closely with members of the IDT team to coordinate services and advocate for participants' specialty needs
- Working in collaboration with Center staff/leaders for the coordination of care for the more fragile patient population
- Providing guidance and training to the Scheduling Coordinator Level I
Benefits
- Medical, Dental and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
