Medical Assistant- Population Patient Outreach Coodinator

Thomas Jefferson University • Philadelphia, PA

2d • Remote

About The Position

The Medical Assistant – Patient Outreach Coordinator is a member of the Population Health Team who performs telephonic outreach to patients across the Jefferson Health System in order to help facilitate preventive and chronic care services, including but limited to mammograms, colorectal cancers screening, diabetic services, etc. Outreach is primarily telephonic and patient portal based, but may also include in-person events. The position is remote with ad hoc in-office work as needed. The office location is Center City Philadelphia. The Medical Assistant assists physicians as they assess, examine and treat patients. Responsibilities include patient flow management and various diagnostic procedures such as EKGs, phlebotomy, injections and vitals. Acts as liaison to physicians to ensure patient satisfaction. Maintains and orders supplies for their area as needed. The Medical Assistant assists physicians as they assess, examine and treat patients. Responsibilities include patient flow management and various diagnostic procedures such as EKGs, phlebotomy, injections and vitals. Acts as liaison to physicians to ensure patient satisfaction. Maintains and orders supplies for their area as needed.

Requirements

• High School Diploma/GED
• Specialized Diploma For NJ Only: Graduate of an accredited post-secondary medical assisting education program which includes, at a minimum, 330 hours of instruction and encompasses training in the administration of intramuscular and subcutaneous injections.
• Excellent communication and organizational skills.
• Knowledge of medical terminology.
• Familiarity with medical office procedures.
• Knowledge of and ability to utilize practices, tools, and techniques for communicating with a customer.
• Knowledge of the common types of equipment or devices used in the healthcare industry, and the ability to use these in patient care.
• Knowledge of the relevance of health information and appropriate documentation methods, ability to record medical histories, symptoms, vital signs, medications, diagnoses, treatment plans, procedures, tests, and medical results in written or electronic fo
• Knowledge of how to read and interpret patient charts regarding medication sheets, diets, history and physicals, and tests, ability to apply this knowledge appropriately to patient care.
• Knowledge of and ability to provide clinical skills necessary for patient care, e.g. history taking, therapeutic planning and monitoring, etc., to achieve optimized outcomes in medication therapy and clinical treatment.
• Knowledge of the factors contributing to quality patient care, and the ability to influence these factors in a positive way.
• CMA - Certified Medical Assistant - American Association of Medical Assistants Within 180 Days
• Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Nice To Haves

• Medical Assistant Certification and 3+ years of clinical experience is preferred.
• Primary care experience is preferred.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
• Escorts patients to exam rooms and ensures proper identification.
• Performs and documents vital signs, clinical care quality measures and medical history information.
• Remains proficient and knowledgeable regarding the use and documentation requirements within information technology systems within established scope of practice.
• Assists physicians with examinations, various diagnostic procedures, and may perform EKG and venipuncture/injections in the office, using appropriate skills to provide quality care to the patients.
• Adheres to HIPAA privacy and security requirements.
• Orders clinical supplies to maintain inventory and to facilitate smooth operations of the office.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.
• For more benefits information, please click here

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees