Medical Assistant Patient Services Coordinator Women’s Health Clinic

SynergenX Health Holdings LLC • Richardson, TX

22h • $22 - $22 • Onsite

About The Position

The MA / Patient Services Coordinator is a dual-role position serving as the first point of contact for patients while also supporting clinical services under the direction of licensed providers. This role blends patient-facing customer service, clinical skills, and administrative responsibilities to ensure smooth daily clinic operations and high-quality care.
This position is ideal for a healthcare professional who enjoys variety, accountability, and direct impact in a women’s health setting.

Requirements

• 6 months of working experience as a Back office medical assistant or completed externship in leiu of Medical Assistant certification (required)
• High school diploma or GED required
• Strong patient service, communication, and interpersonal skills
• Comfortable discussing insurance, billing, and payment options with patients
• Proficient with electronic health records and Microsoft Office
• Highly organized, detail-oriented, and able to multitask in a fast-paced clinic

Nice To Haves

• Previous experience in a medical office, clinic, or healthcare setting preferred

Responsibilities

• Greet and check in patients in a warm, professional manner
• Explain insurance benefits, coverage, and out-of-pocket costs clearly and compassionately
• Collect and process patient payments accurately
• Answer phones, manage messages, and respond to patient communications
• Enter and maintain accurate patient and insurance information in the EHR
• Maintain an organized, clean, and welcoming front desk and waiting area
• Support scheduling, administrative tasks, and clinic flow
• Complete daily cash reconciliation and bank deposits
• Obtain and document vital signs for all patients
• Perform phlebotomy and injections independently
• Assist providers with clinical procedures as needed
• Operate EKG and point-of-care testing equipment per protocol
• Prepare lab requisitions and patient plans in advance
• Support efficient patient flow, rooming patients within 10–15 minutes
• Clean, stock, and inventory exam rooms daily
• Complete all required clinical and operational logs
• Handle and process patient specimens according to lab protocols
• Perform quality control documentation and instrument maintenance
• Identify and report any issues affecting test accuracy

Benefits

• Competitive pay at $22/hour
• Great Benefit Package
• Opportunity to help launch and shape a new women’s health clinic
• Patient-centered culture focused on compassion and quality care
• Collaborative, supportive clinical environment
• Stable, full-time schedule with consistent hours

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED