Medical Assistant / Patient Service Coordinator (Oncology)

Pinnacle Health Systems•Monroeville, PA

66d•$18 - $27•Onsite

About The Position

Are you passionate about patient care and thrive in a dynamic healthcare environment? If so, we have the perfect opportunity for you! Join UPMC Hillman Cancer Center as a Full-Time Medical Assistant / Patient Service Coordinator at our oncology office in Monroeville, PA. Schedule: Monday through Friday, daylight hours (no evenings, weekends, or holidays!). As a Medical Assistant, you will perform patient care duties, assisting physicians with clerical, environmental, and organizational tasks, taking vital signs, registering patients, scheduling tests, and assisting with exams and treatments. As a Patient Service Coordinator, you will handle all the Medical Assistant duties, as well as front office duties, ensuring a smooth and efficient patient experience. Why You'll Love Working Here: Impactful Work: Be part of a team providing cutting-edge cancer treatment and compassionate care. Collaborative Environment: Work alongside experienced oncologists, nurses, and support staff. Professional Growth: Benefit from continuous learning and career advancement opportunities with our dedicated Medical Assistant career ladder and tuition assistance. Supportive Culture: Enjoy a workplace that values teamwork, respect, and work-life balance. Make a meaningful difference in patients' lives. Apply today and join us in our mission to provide exceptional care! UPMC has a robust career ladder for Medical Assistants and Patient Service Coordinators. Explore this opportunity to see how you can use your skills to make a difference! Applicants will be placed in the appropriate job title & salary based on their experience and education.

Requirements

Medical Assistant:
High school diploma or equivalent is required.
Patient care experience preferred.
Medical Assistant, Senior:
High school diploma or equivalent is required.
Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)
OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)
OR at least 1 year of patient care experience.
Must be responsible and demonstrate proficiency in three practice category-specific tasks as determined by the manager.
Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
Medical Assistant, Expert:
Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)
OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) and 1 year of patient care experience
OR at least 2 years of patient care experience.
Must successfully complete the UPMC Preceptor training and serve as a preceptor and mentor to newly hired team members.
Must be responsible and demonstrate proficiency in all practice category-specific tasks as determined by the manager.
Patient Service Coordinator:
High School graduate or equivalent required.
Minimum of three years of direct patient care and or phlebotomy experience.
Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.
Possesses excellent organizational skills.
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
Act 34

Nice To Haves

Medical Assistant or Phlebotomy licensure preferred

Responsibilities

Completes vital signs, specimen testing and EKGs as needed.
Organizes daily schedule of patients, greet patients and assigns rooms.
Orders supplies for unit as necessary.
Maintains competency requirements.
Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.
Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork.
Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
Other Duties as Assigned.
Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer.
Anticipates and responds to meet customer needs.
Respond appropriately to crisis situation as a team member.
Participates in interdisciplinary activities such as staff meetings and other committees as assigned.
Assists in the registration of patients to include verification and confirmation of health insurance coverage.
Immediately report any situation that may impact safety of patients, visitors and staff.
Provides front desk coverage as assigned.
Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.
Account for all customers in the clinic.
Provides lobby/waiting room coordination and supervision.
Serve as liaison between customer and clinic staff.
Collects 100% of copays daily and correctly balances at the end of each day.
Coordinates scheduling to include testing.
Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.

Benefits

Professional Growth: Benefit from continuous learning and career advancement opportunities with our dedicated Medical Assistant career ladder and tuition assistance.

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