Medical Assistant & Patient Care Coordinator

BASS MEDICAL GROUP•Walnut Creek, CA

just now•Onsite

About The Position

Premier Neurosurgery is seeking an experienced Medical Assistant who also excels in patient coordination and service to join their growing specialty practice. As the practice evolves toward a high-touch, patient-centered model, they are looking for a professional, detail-oriented individual who brings confidence, organization, and exceptional care to every patient interaction. This role is ideal for a seasoned Medical Assistant who enjoys both clinical responsibilities and guiding patients through their care journey. The team is committed to delivering a calm, organized, and supportive experience for every patient.

Requirements

Extensive Medical Assistant experience (typically 5+ years)
Strong organizational and communication skills
Professional and service-oriented in all patient interactions
Comfortable working in a high-touch, patient-centered care environment
Ability to anticipate needs and manage multiple priorities with attention to detail
Team-oriented with a proactive approach to patient care

Nice To Haves

Specialty practice experience strongly preferred (neurosurgery, neurology, orthopedics, spine, or similar)

Responsibilities

Serve as a primary point of contact for patients before and after visits
Coordinate appointments, imaging, and specialty referrals
Guide patients through complex care plans with clarity and responsiveness
Communicate with hospitals, imaging centers, and referring providers
Ensure a seamless and organized patient experience from first contact through follow-up
Patient registration and check-out
Rooming patients and obtaining vital signs
Initiating referrals and entering orders
Support authorization coordination and follow-up
Accurate and timely EMR documentation
Provide patient education and follow-up instructions