Medical Assistant, Orthopaedic Technician

Resurgens Orthopaedics • Austell, GA

4d

About The Position

Position Overview
Directly responsible for administrative and non-administrative functions in delivering care to patients during the rooming process.

Requirements

• Bachelor Degree in related field
• High School Diploma or GED with Medical Assistant Certification and 2 years medical office experience.
• Knowledge of EHR system.
• Type at least 40 WPM.
• Excellent communication skills.
• In depth knowledge of pharmacology, anatomy and physiology, surgical procedures as well as treatment modalities.
• Must be able to spell accurately.
• Strong organizational skills.
• Ability to multi-task and prioritize.
• Ability to remain calm under pressure.
• Ability to maintain quality control standards.
• Knowledge of HIPAA and OSHA requirements.
• For extended periods of time must be able to sit, stand, bend, lift, push, pull, stoop, walk and reach.
• Must work well under pressure
• Must be able to read, understand and follow oral and written instruction.
• Ability to communicate via telephone and written word to give and receive information to and from patients and coworkers.
• Ability to move about a clinic setting.

Responsibilities

• Provide excellent customer service to internal and external customers through prompt response and courteous communication.
• Communicates effectively with all levels - patients, co-workers, supervisors and physicians, both verbally and in writing using the AIDET framework.
• Assist and coordinate patient/clinic flow.
• Responsible for rooming patients, taking Height and Weight, ordering x-rays
• Pulls reports/films for test appointments
• Enters and verifies PFSH/HIA in the electronic health record.
• Facilitate patient's care by completing all entry of patient information into the chart by the end of the day.
• Coordinates with other departments or physician offices.
• Phone Support
• Anticipate ways to improve patient care and experience.
• Assists in the evaluation, development and effectiveness of systems and protocols.
• Participates in professional development activities and maintains professional affiliations.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees