Medical Assistant, Multispecialty

Mass General Brigham•Newburyport, MA

11h•Onsite

About The Position

Mass General Brigham is a not-for-profit organization that relies on a diverse range of professionals to advance its mission of patient care, research, teaching, and community service, striving to provide exceptional care. The Mass General Brigham Medical Group is a system-led entity focused on delivering high-quality, low-cost, innovative community-based ambulatory care, bringing healthcare closer to patients. This group offers primary care, specialty care, behavioral and mental health, urgent care, outpatient surgery, endoscopy, imaging, cardiac testing, and infusion across Massachusetts, New Hampshire, and Maine. The Newburyport location at 260 Merrimack Street is a dynamic, community-based multispecialty practice offering a broad range of services including primary care, cardiology, endocrinology, gastroenterology, neurology, pulmonology, rheumatology, and additional specialty care. It combines the feel of a local community clinic with the clinical excellence and support of a leading academic healthcare system. This full-time 40-hour Medical Assistant role supports multiple specialties, primarily Internal Medicine, but also floats to Cardiology, Endocrinology, and Nephrology. The desired schedule is Monday through Friday from 8:30am to 5:00pm. The Medical Assistant supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers, ensuring patient comfort and efficient care.

Requirements

High School Diploma or Equivalent required
Direct MA experience or medical field work 1-2 years required

Nice To Haves

Associate's Degree Medical Assisting preferred
Basic Life Support [BLS Certification] preferred
Certified Medical Assistant [National Certification] preferred

Responsibilities

Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
Maintains inventory of immunizations and check expiration dates.
Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.