Medical Assistant Med Office Rep Float
About The Position
As our Medical Assistant Medical Office Rep Float, you'll keep the day running smoothly and efficiently for your patients and clinical team. Every day, you will take the lead on proactively preparing patient charts, ensuring all information is obtained and up-to-date for those seen in our facility. You can expect to have multiple patients daily depending on the number of physicians are on-site. Your success in this role comes from your enthusiasm to help others, work efficiently, and your empathy for our patients. PROVIDES EXCELLENT CUSTOMER SERVICE : Consistently demonstrates customer service expectations as outlined in the DHMF audit tools. Consistently makes eye contact and smiles. Demonstrates active listening with positive can do attitude. Consistently respectful, concerned, and shows empathy. Uses scripted greeting. "Thank you for choosing Dominican Medical Foundation this is (your name) how can I help you"
Requirements
- High school diploma (or equivalent) required
- Satisfactory completion of a formal Medical Assistant program pursuant to the Division of Allied Health Professions or military training that is equivalent to an accredited Medical Assistant program (determination by DHMF H.R. department in conjunction with the State Division of Allied Health Professions.)
- Basic Life Support - CPR, upon hire
Nice To Haves
- Six (6) month's experience in an outpatient setting as a Medical Assistant preferred.
- Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or 6 months experience as a Phone Receptionist or Health Information Associate within DHMF.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
