Medical Assistant Limited X-Ray

GoHealth Urgent Care•Huntersville, NC

About The Position

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Medical Assistant Limited X-Ray Job Summary The Medical Assistant (MA) – Limited X‑Ray supports clinical and administrative operations in a fast‑paced urgent care environment. This role works collaboratively with Medical Providers, Radiologic Technologists, and clinical team members to deliver high‑quality, patient‑centered care. The MA – Limited X‑Ray performs limited capacity x‑ray procedures, supports patient flow, and completes clinical and administrative responsibilities accurately, efficiently, and in alignment with GoHealth’s mission and values. Essential Functions Limited X‑Ray Services Perform limited x‑ray procedures as permitted under North Carolina regulations Properly position patients and apply radiation safety and shielding protocols Perform x‑rays of: Upper extremities Lower extremities Chest Communicate x‑ray results to Medical Providers in a timely manner Complete daily equipment checks, quality assurance, and documentation Troubleshoot radiology equipment issues and submit service requests as needed Patient Registration & Front Desk Support Register patients and collect required documentation and insurance information Verify insurance eligibility and collect co‑payments Schedule appointments and coordinate referrals Answer phones and respond to patient inquiries Patient Preparation & Rooming Prepare patients for examination and collect medical histories Measure and record vital signs Perform point‑of‑care testing (e.g., flu, strep, urinalysis, ECG, HCG) Communicate patient flow and care needs to providers and team members Administrative & Clinical Support Maintain accurate documentation within the EHR Conduct patient courtesy call‑backs Perform opening and closing procedures, including cash reconciliation Maintain cleanliness and organization of clinical and front‑desk areas Inventory & Supplies Stock exam rooms and clinical spaces Monitor inventory levels and submit supply requests Check expiration dates and ensure proper storage Perform other duties as assigned by leadership

Requirements

High School Diploma or equivalent (required)
Medical Assistant experience required
Basic Life Support (BLS) required (American Red Cross or AHA)
Limited Practice Radiographer certificate (required)
One of the following Medical Assistant certifications is required: CCMA – Certified Clinical Medical Assistant (NHA) CMA – Certified Medical Assistant (AAMA) NCMA – National Certified Medical Assistant (NCCT)
Knowledge of urgent care and medical office workflows
Strong multitasking and time management skills
Excellent interpersonal, written, and verbal communication skills
Service‑oriented mindset with strong patient focus
Proficiency with MS Office and electronic medical record systems
Ability to work collaboratively in a fast‑paced clinical environment