Medical Assistant, Internal Medicine

Mass General BrighamLawrence, MA
10d$18 - $25Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. At Mass General Brigham Medical Group, we are deeply committed to advancing health equity and removing barriers to care for our most vulnerable communities. We are proud to have launched a new Medicaid-focused clinic at our Riverwalk Internal Medicine practice in Lawrence, MA, designed to expand access to affordable, high-quality care. This clinic serves approximately 800 Medicaid ACO patients, including individuals new to our Medical Group as well as established patients with urgent or same-day care needs, helping ensure timely, compassionate, and comprehensive support for those who need it most. We are seeking a full-time, 40-hour Medical Assistant to support the Medicaid Clinic! The clinic hours are Monday-Friday from 8:00 AM to 5:00 PM, so schedules are staggered accordingly. We are located at 500 Merrimack Street in Lawrence, MA 01843. Job Summary Summary This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Requirements

  • High School Diploma or Equivalent required
  • Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred
  • Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred
  • Emergency Medical Technician - Basic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred
  • Direct MA experience or medical field work 0-1 year preferred

Responsibilities

  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Show patients to examination rooms and prepare necessary equipment for healthcare providers.
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
  • Clean and sterilize instruments and dispose of contaminated supplies.
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