Medical Assistant II- Mercy Center for Memory Health - Full-Time

Mercy Cedar Rapids

2d•Onsite

About The Position

This position supports Mercy's philosophy of patient centered care by performing administrative and clinical duties in an outpatient setting including limited medication administration in the outpatient setting.

Requirements

Knowledge of administrative and clinical functions in a physician office setting.
Mercy Center for Memory Health - Adaptability to communicate in ways to best serve the population in the Memory Clinic.
Demonstrates knowledge and skills necessary to interact with the patient population of adults and people living with dementia.
Ability to connect and communicate with care partners.
Knowledge and use of Microsoft Word, Excel and Power Point.
Education sufficient to obtain Medical Assistant certification.
Certified Medical Assistant required.
Iowa Dependent Adult Abuse & Iowa Child Abuse Mandatory Reporter training required.
Employee must submit certification of completed training to Human Resources prior to start or transfer date.

Nice To Haves

One year experience working in a medical office setting preferred.
Mercy Center for Memory Health - Dementia knowledge preferred.

Responsibilities

Administers oral, SubQ and IM medications under the direct supervision of a Registered Nurse.
Demonstrates basic knowledge of medication purpose, side effects and administration procedure.
Performs accurate measurement of patient statistics to include vitals, height and weight.
Manages room turnover and patient flow.
Collects health history and medication list.
Escribes orders.
Prepares patient for physician's exam.
Instructs patients as directed by the RN or Physician.
Performs office duties including triaging phone calls and obtaining medical records
Practices standard precautions.
Maintains inventory in rooms and orders office and clinical supplies and instruments.
Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.
Serves as an immediate triage for medical questions by patients and/or care partners and sends to the Nurse Navigator, Pharmacist, Nurse Practitioner and/or Physician.
Administers cognitive exams as directed by the Nurse Practitioner and/or Physician.
Schedules patient appointments in Epic, schedules meetings in Outlook, and performs data entry duties.
With collaboration from the team, helps educate patients, care partners, and community on brain health.
Assists with pilots and new programs being developed.
Coordinates with other Mercy departments as needed.
Communicates with external organizations on behalf of the Memory Center.
Orders clinic supplies.
Helps coordinate internal and external education as needed.
Assists with education supplies and travel.