Medical Assistant II-Riley Orthopedics

Indiana University Health System•Indianapolis, IN

1d•Onsite

About The Position

Join a growing, fast-paced clinic with a collaborative care team at Riley Orthopedics. This role involves working alongside Medical Assistants, Cast Technicians, Providers, and PAs to support patient care and clinic flow. The position is located at 575 Riley Hospital Dr., Indianapolis, IN 46202, with a schedule of Monday–Friday, 8:00 AM – 4:30 PM, totaling 40 hours per week during the day, with no weekends or holidays. Under the supervision of a designated supervisor and assigned physician, the Medical Assistant II performs duties related to direct patient care and clinical direction in accordance with organizational standards. Key responsibilities include ensuring the completeness of ordered procedures and treatments, maintaining smooth patient flow, performing general lab work, instructing patients on procedures and treatments, and ensuring medical orders and referrals are executed accurately and timely. The role also involves registration and scheduling activities, maintaining EMR files, and performing general front office functions. The Medical Assistant II may perform computerized physician order entry if directed by the assigned physician and is expected to precept current MA team members or MA Externs as requested by leadership.

Requirements

Certification Required
AHA Basic Life Support for healthcare workers certification required
High school diploma or equivalent required
Graduation from a Medical Assistant program required
Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC)
Knowledge of OSHA, CLIA, and ADA required
Knowledge of ICD-10 and CPT coding required
Knowledge of standard laboratory and medical procedures
Knowledge of insurance plans and third-party payers
Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists
Basic math and accurate data collection and entry skills

Nice To Haves

Previous MA experience preferred
Other advanced life support certifications may be required per unit/department specialty according to patient care policies
TB validated (to administer or read) or validation obtained within 6 months of hire preferred
Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire
Friendly, outgoing, and builds rapport quickly
Thrives in a fast-paced environment
Self-motivated and team-oriented

Responsibilities

Room patients
Clean and turn over exam rooms
Obtain vitals and prepare patients for exams
Perform office procedures (dressing changes, suture/staple removal, casting application/removal, DME applications)
Assist with stocking supplies and inventory
Prepare clinical charts and scan documents
Manage patient messages and inquiries
Assures completeness of ordered procedures and treatments
Assures smooth patient flow
Performs general lab work
Instructs patients concerning procedures, treatments and needs
Ensures medical orders and referrals are carried out accurately and in a timely manner
Performs registration and scheduling activities per organizational and departmental procedures
Maintains EMR files
Performs general front office functions as needed
May perform computerized physician order entry, only if directed by assigned physician
Precept current MA team members or MA Externs as requested by leadership